Customer Service Operations Co-ordinator

Our client based in Northamptonshire require a Customer Service Operations Co-ordinator to join the office to provide administrative support to the engineering team.

Responsibilities:

• Provide administrative support to the Customer Services Team as directed by the Customer Service Manager/Team leader.


• Provide administrative support of the Technical Services Department Vehicle Fleet as and when required.


• Management of Engineers Uniform & PPE.


• Coordinate the allocation and distribution of shared tools.


• Ensure all test and service equipment requiring calibration is calibrated within required timescales with minimal disruption to planned work.


• Procurement.


• Produce all installation kits, according to the specification provided by Project Managers/Lead Engineers.


• Supporting the Customer Service Manager with the organisation of Department Meetings.


• Participate as a member of the Technical Services team, providing support to other team members where required.


• Put forward ideas and assist in the development of standards and procedures to assist in the overall development of the department and company.