Customer Service Representative - Banking

Do you have recent experience in a Customer Service role?

Do you have strong administrative skills?

If so then we would like to hear from you.

Our client are a unique financial services organisation dedicated to providing exceptional banking services and financial solutions to their valued customers.

With a strong commitment to excellence, innovation, and customer satisfaction they have made a significant investment in technology to deliver efficient, up-to-date banking services in a mobile, 24/7 digital world and are looking for a�Customer Service Representative�on a�12 Month FTC�to join their growing Banking team.

As a�Customer Service Representative�a�typical day will see you�handling calls and dealing with enquiries�regarding�payments,�setting up new accounts, making changes to direct debits, closing accounts�and many more. You will also be corresponding with clients over webchat and/or email.

As you can imagine no two days are the same in this fast-paced environment and you will need to be be able to adapt your approach to suit each customer's individual needs.

The ideal�Customer Service Representative�will have:

• Excellent communication skills


• Good IT skills including Excel


• The ability to multi-task and prioritise


• An adaptable and professional approach


• To want to be part of a great team

Hours are Monday-Friday, 9am-5pm. Initially fully office based there is the option for hybrid working, 3 days office based 2 days from home, after successful completion of a probationary period.

Our�client's culture is centred on�accelerating progress in society towards a fair and sustainable future for all. They want to attract, retain and develop the best of talent, and provide a leading and great place to work, where every voice matters. To achieve this they offer�hybrid working,�3 days in the office, free on-site parking, a generous pension, private healthcare and 30 days holiday plus Bank Holidays.

If you are passionate about delivering exceptional customer service and are excited to be a part of a dynamic team in the banking industry then we would like to hear from you.

To apply please send your CV or call Sam in the office for more details