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Customer Service Representative

Posted 4 days ago

Apply today to work as a Customer Service Representative in Brighton for our client - Scot Group Ltd which operates the Thrifty rental brand in the UK and is the largest privately owned rental company in the UK today.
At Thrifty Car and Van Rental, our colleagues work hard to deliver exceptional customer service, and we drive for success by delivering great service the first time, every time.
The rate of pay is £23,872.99 per year.
This is a full-time role, working fixed day shifts, this role is a 40 hours per week contract, working Monday to Friday and Saturday mornings on a rota basis.
You must hold a full-valid driving licence for a minimum of 12 months, with no more than 9 points on your DVLA check.
Your Time at Work
As a Customer Service Representative, you will look after our customers and their rental arrangements face-to-face and over the telephone. This position has opportunities to gain commission for successfully upselling our long-term rentals.
Our Perfect Worker
Our perfect Customer Service Representative will be a hardworking individual with the ability to work in a team and independently in a fast-paced environment while showing great attention to detail.
You will have excellent customer service and communication skills and ideally, you will have worked in the service industry.
You must hold a full-valid driving licence for a minimum of 12 months, with no more than 9 points on your DVLA check.
Experience in a similar role is desirable, but not essential as full training is provided.
Key Information and Benefits
- Earn £23,872.99 per annum
- Monday to Friday and Saturday mornings
- 30 days holiday including bank holidays
- Good links to public transport
- Uniform provided
- Full training provided
- Performance bonus
- Local reward schemes
Job ref: 1DEC
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