Customer Service Specialist - GREEK

CK Group are recruiting for a Customer Service Specialist - Greek speaking, to join a global pharmaceutical company, based in Chester on a contract basis for 12 months.
This is a multilingual role. Applicants must speak English and Greek fluently.�
Salary:
�17.00 per hour.
Customer Service Specialist Role:

• Receive orders and enter them in SAP system after performing validations on order.
• Inform customers in case of quality issues related to product, recalls, or put on hold situations.
• Handle backorders and returns for customers: entering into system, obtaining approvals where necessary, informing customer of decisions, and clearing logs.
• Monitor all open orders until completion and address exceptions.
• Receive and answer customer contacts through phone, e-mail and fax and record in call tracking tool.

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Your Background:

• Be fluent in English and Greek.
• Previous working experience in a customer service role, dealing with emails and calls.
• Ability to use SAP (SD module) and other customer service applications.

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Company:
Our client is the global leader in enabling pharma, biotech, and consumer health partners to optimize product development, launch, and full life-cycle supply for patients around the world. They have the goal of putting patients first and to help people around the world live better and healthier lives.
Location:
This role is based at our clients site in Chester. Hybrid working will be allowed 50% onsite / 50% remote.
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Apply:
It is essential that applicants hold entitlement to work in the UK. Please quote job reference (phone number removed) in all correspondence.
Please note:�
This role may be subject to a satisfactory basic Disclosure and Barring Service (DBS) chec