Customer Service Team Leader

Lead with Excellence – Customer Service Team Leader Wanted! 

Are you passionate about delivering exceptional customer service? Do you have the leadership skills to motivate and support a small team? If so, this Team Leader role with could be perfect for you!

Position: Customer Service Team Leader

Location: Brentwood

Salary: £30,000 per annum

Shifts: Rotational week 1 - 7 AM - 3 PM – week 2 12 PM - 8 PM + 1 weekend in 3 

Why You’ll Love This Role:

• Lead a team dedicated to customer satisfaction


• Make a real impact in a fast-paced, service-driven environment


• Work with a trusted leader within their industry

Your Key Responsibilities:

• Deliver top-tier customer service – ensure all calls are handled professionally and efficiently


• Lead and support your team – provide guidance, training, and motivation


• Manage schedules & workloads – ensure smooth daily operations


• Keep things running smoothly – oversee job completion, reports, and system updates


• Be the link between customers & engineers – ensuring excellent service at every step

Who We’re Looking For:

• A customer-focused leader with strong communication skills


• Previous experience in a senior role or team leadership


• Highly organised, proactive, and adaptable


• Passionate about creating positive customer experiences

Join a company that values your leadership and customer service skills! 

Apply today and take the next step in your career!

#CustomerService #TeamLeader #NowHiring #CallCentreJobs #JoinOurTeam 

Please send in your cv to make the next step