Customer Services Advisor (Sales)

We are currently working in partnership with a leading private healthcare clinic based in Cambridgeshire, who are recruiting for a Patient Services Advisor (Sales) to join their growing team on a permanent basisThis is a full-time position with a salary of £26,500 (potential negotiation for exceptional candidates) with up to 2 days per week home working.Duties will include (but are not limited to): Helping the clinic achieve its business volume targets by converting enquiries through agreed personal and team targetsEnsuring that prospective patients are guided to the most suitable treatment and testing options based on their needsTaking responsibility for the conversion of enquiries into bookings through the proactive management of all enquiries to drive conversion opportunities from lead generation activityManaging responses within set KPIs for all channels of patient enquiryAccurately inputting data in regard to patient demographic and referral detailsHandling inbound and outbound callsActing as an ambassador for the clinic and role model behaviours that reflect the company’s core valuesExpertise required:Strong customer/communication skillsIdeally have a background in the Healthcare sector or customer service/call centre experienceHave experience of working in a sales based roleRewards and Benefits:25 days annual leave + bank holidaysHealthcare cash planCompany pension planBonus schemesCareer progression opportunitiesWorking hours:Monday – Friday37.5 hours8.00am – 4.00pm, 9.00am – 5.00pm (Rota)James Andrews is acting as an employment agency and business in relation to this role.At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.