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Customer Services Co-ordinator/Admin
Customer Services Co-ordinator/Admin
Customer Services Co-ordinator/Admin
Posted 3 months ago
- Malmesbury, Wiltshire
- Temporary
- £25,000 to £27,500 /Yr
- Sponsored
Customer Service Executive - Malmesbury ��25,000 - �27,500
We here at Siamo Recruitment are working with a thriving firm, growing their client base and a specialist within a bespoke industry. With a developing consumer base our client is looking for a passionate Customer Service Operative�to join their customer services department.
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You will effectively managing the customer journey from a 1st point of call, issuing support and referring to selected departments. Through-out this role you will be managing a portfolio of customers ensuring site safety and management of these.�
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Containing varied responsibilities for the hungry candidate to get stuck into this role. If you're a confident communicator with an ability to provide a positive customer experience this is the position for you.��
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07:00am - 19:00pm. On a 4 on and 4 off rota providing perfect work life balance.�
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Benefits our client offers permanent staff shows below:�
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This Customer Service�Executive role will hold the below responsibilities:�
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The ideal candidate for this�Customer Service Executive role will hold the exposure and skillsets below:�
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Locality: Chippenham, Cirencester, Royal Wootton Bassett, South Cerney, Stroud, Tetbu
We here at Siamo Recruitment are working with a thriving firm, growing their client base and a specialist within a bespoke industry. With a developing consumer base our client is looking for a passionate Customer Service Operative�to join their customer services department.
�
You will effectively managing the customer journey from a 1st point of call, issuing support and referring to selected departments. Through-out this role you will be managing a portfolio of customers ensuring site safety and management of these.�
�
Containing varied responsibilities for the hungry candidate to get stuck into this role. If you're a confident communicator with an ability to provide a positive customer experience this is the position for you.��
�
07:00am - 19:00pm. On a 4 on and 4 off rota providing perfect work life balance.�
�
Benefits our client offers permanent staff shows below:�
�
- 10% annual bonus scheme
- 20 day annual leave entitlement and bank holidays�
- Life Insurance�
- Free onsite parking�
- Company pension scheme�
- Joining a fantastic company culture all working towards a joint goal�
This Customer Service�Executive role will hold the below responsibilities:�
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- Managing customer relationships arranging quotes and relationship management�
- Deal with inbound customer enquiries�
- The processing and action of work orders compiled by their clients
- Managing a portfolio of clients requests and provide aftercare�
- Dealing with invoice queries and issuing customer invoices
- General administration duties
- Handling of complaints in accordance with the agreed escalation process
The ideal candidate for this�Customer Service Executive role will hold the exposure and skillsets below:�
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- Previous exposure within an administrative or customer service role is essential�
- Naturally a confident communicator with the ability to build secure relationships�
- A progressive and professional mindset with the want to grow�
- Previous experience with invoicing or customer queries would be advantageous
- Excellent Attention to detail
- Competent in Microsoft office and outlook
- Able to multitask�and prioritise workload
- Full UK Driving License
Locality: Chippenham, Cirencester, Royal Wootton Bassett, South Cerney, Stroud, Tetbu