Customer Services

The opportunity to work for a reputable company in Leicester has become available for a full-time Customer Service Advisor. This position is offering a temporary contract. You will be assisting to help to improve the customer service and deliver positive results to their clients.
Customer Service Advisor
Temporary
Paid weekly via umbrella
Monday to Friday - 35 hours per week
As a Customer Service Advisor your key responsibilities will be to:

• Acting as first point of contact
• Providing good customer service at all times.
• Dealing with high inbound call volumes.
• Ensuring all data is logged accurately and updated accordingly.
• Helping to support on customer complaints and finding resolutions to problems on first point of contact.
• Work collaboratively with other departments to ensure a streamlined process

To be successful in this Customer Service Advisor role, you will have previous experience:

• In handling calls, contact centre, customer services role
• In a fast paced, performance based role
• In a housing background
• In a team environment

The benefits of this Customer Service Advisor role are:

• Flexible work-style
• Experience in a reputable company
• A wide range of training and development opportunities

If you are interested in this role please apply directly to this advert with your up to date CV and we will get in with (url removed) touch to discuss further.