Customer Support Administrator

Eye4 Recruitment are working with a highly successful client based in Basingstoke, who are looking to recruit, and additional head count due to growth. �The main purpose of this role is to provide timely and accurate customer care to their large client base.� My client is a well-established and reputable organisation with a friendly and welcoming environment.

Customer Support Administrator

KEY RESPONBILITIES:

• Working within the UK/Export team at our headquarters based in Basingstoke


• Working closely with our external field sales team


• Retain, develop, and grow new and existing customers�


• Build close customer working relationships


• Regular pro-active phone contact to existing and new customers


• Regular pro-active e-mail communication to existing and new customers


• Identify product opportunities with customers (new & existing) and manage proposals to gain business


• Process/track customer orders


• Complete/track new account set up procedure for new customers


• Input new prospect data


• Research new distributors by country


• Regularly record/update customer information including contact data/emails

KNOWLEDGE, SKILLS, AND EXPERIENCE:��������������

• You will have a natural passion for sales


• Be confident in your approach when talking to new customers and a real energy/desire to communicate with them


• Keen to join an exciting, energetic, successful, fast growing, sales driven organisation


• Self-motivated with a positive outlook to work autonomously or as part of a team.


• Someone who can build rapport and relationships


• Can demonstrate excellent communication, interpersonal skills


• Previous experience of providing excellent customer service with telephone sales would be beneficial


• Can adjust to the flexible nature of the business

BENEFITS

• 24 days annual leave plus bank holidays


• Company pension scheme


• Parking


• Life Insurance


• Hybrid working (2 days work from home)


• Eligible for company Bonus Scheme after 3 monthsdmini

Eye4 Recruitment is a leading recruitment agency for permanent and contract recruitment solutions. Due to the high volume of applications, we are receiving, please note that if you do not hear from a consultant within 5 days, unfortunately your application will have been unsuccessful on this occasion.�