Customer Support Engineer
Posted 21 hours ago
- Peterborough, Cambridgeshire
- Any
- External
- Expires In 3 months
Job Title: Technical Support Engineer
Location: [Peterborough]
Job Type: Full-Time
Salary: £25,000 - £30,000
The Role:
We are seeking a skilled Technical Support Engineer to support our customers with their troubleshooting on their products.
Key Responsibilities:
Provide technical support.
Diagnose and resolve software issues related to machine operation and control systems.
Collaborate with internal teams and vendors to address complex technical challenges.
Conduct on-site visits when necessary to perform troubleshooting, repairs, and upgrades.
Offer training and guidance to customers on products
Document all support activities, including issue resolution and service reports.
What We're Looking For:
Proven experience in technical support, ideally within the manufacturing industry.
Ability to diagnose software issues.
Excellent problem-solving skills with a customer-focused mindset.
Strong communication skills, both written and verbal.
Willingness to travel when on-site support is required.
In return for your commitment my client offers a stable and secure career for a technically motivated engineer. If you feel this is of interest, please send your CV directly to Jordan Pannell, or for a confidential discussion on 01455 413217.
TPBN1_UKTJ
Location: [Peterborough]
Job Type: Full-Time
Salary: £25,000 - £30,000
The Role:
We are seeking a skilled Technical Support Engineer to support our customers with their troubleshooting on their products.
Key Responsibilities:
Provide technical support.
Diagnose and resolve software issues related to machine operation and control systems.
Collaborate with internal teams and vendors to address complex technical challenges.
Conduct on-site visits when necessary to perform troubleshooting, repairs, and upgrades.
Offer training and guidance to customers on products
Document all support activities, including issue resolution and service reports.
What We're Looking For:
Proven experience in technical support, ideally within the manufacturing industry.
Ability to diagnose software issues.
Excellent problem-solving skills with a customer-focused mindset.
Strong communication skills, both written and verbal.
Willingness to travel when on-site support is required.
In return for your commitment my client offers a stable and secure career for a technically motivated engineer. If you feel this is of interest, please send your CV directly to Jordan Pannell, or for a confidential discussion on 01455 413217.
TPBN1_UKTJ