Customer Support - French

Are you fluent in French and passionate about customer service? I am looking for a dedicated French Speaking Customer Support Representative to join a very niche company. As a Customer Support Representative, you will be responsible for providing excellent customer service to the French-speaking clients through various channels such as phone, email, and live chat.Responsibilities:Answer customer inquiries in French promptly and professionallyResolve customer complaints and issues in a timely mannerProvide product information and guidance to customersWork collaboratively with other team members to ensure customer satisfactionMaintain accurate and up-to-date customer recordsIdentify and escalate any issues or trends to management as neededRequirements:Fluency in French (both written and spoken)Strong communication and interpersonal skillsProven customer service experienceAbility to multitask and prioritize in a fast-paced environmentKnowledge of CRM systems and customer support toolsAbility to work independently and as part of a teamFlexibility to work occasional evenings and weekends as neededIf you are a French-speaking individual with a passion for customer service, we want to hear from you!