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Customs Clearance Supervisor

Posted a day ago

  • Lichfield, Staffordshire
  • Any
  • External
  • Expires In 3 months
Customs Clearance Supervisor - Lichfield - Up to £40,000

As a Customs Clearance Supervisor, you will oversee the customs department, ensuring that all customs requirements are carried out in a timely and compliant manner. You will also manage a team, identify issues, and implement operational changes to improve efficiency.

You will be responsible for your team's operational activities, meeting targets, and ensuring that high-quality standards are consistently maintained. Your role involves liaising closely with the Operations team, customers, and suppliers to ensure all relevant customs documents are generated and systems are updated.

Job type: Permanent

Hours: 08:30 - 17:30 Monday to Friday

Salary: Up to £40,000 (DOE)

Hybrid working: Available after completion of probation

Key Responsibilities:

Support and advise customers/suppliers on all international import/export customs queries

Promote and advise customers on the Customs Consortium

Ensure excellent customer service with proactive communication

Complete declarations accurately and within required time frames

Provide outstanding customer service and advise on declaration completion, VAT, and duty payments

Identify and resolve any customs issues that may cause shipment delays

Build, develop, and support the customs team, focusing on continuous improvement

Conduct one-to-one meetings with team members to discuss performance and gather feedback

Ensure files are ...