Customs Clerk

Customs Clerk

DHL Global Forwarding, a world-renowned company, consistently recognised as a top employer offers excellent opportunities where you can develop and progress your career.

This is an office based only role: Filton, Bristol BS34 7PY

8 am to 4 pm Monday to Friday

Based at our customer’s offices you’ll be a part of the DHL Global Forwarding “in-house” customs team, overseeing the customs process, building strong working partnerships with the customer, key stakeholders and service providers whilst collaborating with our team of experienced customs professionals – some of the best in the business!

We offer:

• A market leading salary and annual bonuses


• 25 days holiday plus bank holidays


• Pension scheme - up to 8% employer contribution


• Full induction, online learning and systems and process training


• Career development – there is no ceiling at DHL!


• Charity and volunteering support through DHL Foundation

What you’ll be doing:

• Completing and submitting customs declarations


• Preparing and reviewing customs documentation e.g. packing lists, bills of lading, airway bills


• Providing shipment updates to the customer and internal stakeholders


• Offering customs related guidance to customers, customs authorities & internal stakeholders


• Resolving issues and providing updates relating to disputes, inspections or customs delays


• Determining goods tariff classifications and calculating duties, taxes, and fees


• Attending ad hoc training or business meetings at the DHL offices in Severn Beach, Bristol

About you

Essential for this role is your experience of customs/imports/exports administration and processes, including some or all of the following:

• Customs systems/platforms e.g. E-Customs, Cargowise, ICE, ASM Sequoia, Trade Tariff


• Import: C21’s, NCH, reduced duty rates, Y Codes, Trade Tariff, SCDP/CFSP, CCS/CNS/Destin8, IPR, VAT Adjustment, Post Clearance Amendment


• Export: NCTS/T1’s, Transit Guarantee/Discharge, Export Control/Licences, Commodity verification

In addition, you’ll:

• Be eligible to work in the UK without the need for sponsorship now or in the future


• Possess a high attention to detail and the ability to prioritise and efficiently manage workload


• Have a strong working knowledge of MS Outlook


• Have the flexibility to travel to DHL offices in Severn Beach for meetings and ad hoc training

About Us:

DHL Global Forwarding, part of the world-renowned DHL Group, is a global leader in freight forwarding, operating across 220+ countries. With a dedicated and skilled team and our continued focus on innovation, sustainability, and efficiency, we empower businesses to navigate international trade seamlessly. Join us for a dynamic career in a forward-thinking organisation that values expertise and excellence in logistics.

CLICK APPLY and someone from our recruitment team will be in touch. Everyone will receive a response!