CX Project Reporting Lead

Connect2Luton are excited to recruit a CX Project Reporting Lead on behalf of Luton Borough Council.

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Main purpose of position:

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The Reporting Lead on the Housing Replacement Project will be responsible for

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understanding the requirements for reports for data validation (for validating data loads) and

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for business reporting, determining how best to provide these and developing the required

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reports.

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The role requires a resource that has previous experience of developing reports on Civica CX Housing projects.

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You will be responsible to:

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·To determine and specify requirements for data validation reports required for ensuring that business are able to assess/validate that the data that has been migrated from the legacy systems has been fully and correctly migrated and to the right fields in CX Housing.

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·To build and test the data validation reports and run these during the data load.

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·To determine and specify the Day 1 reporting requirements, and assess how best these are delivered .

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· To build and test the required reports.

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·Support the UAT by providing guidance on using the reports to business users and

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documenting issues (in the Issues Log) coming out of UAT and addressing these internally or via Civica UAT support.

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·Working with the Training Lead and trainers to help develop training material, and support delivery of training on reports.

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·Work on preparations for cutover, ensuring configuration copied across in Live system is correct.

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·At cutover, run the data validation reports for business to carry out data validation post the live data load.

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·Provide support to users during Early Life Support, ensuring reports are working in the Live environment.

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Skills and Experience

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• In depth experience of sourcing candidates in a challenging market
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• In-depth experience of CRM and/or recruitment systems
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• Demonstrable experience of developing strong relationships with candidates
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• Able to consult, negotiate and influence a wide range of people at all levels, both inside and outside of the council
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• Strong analytical and data analytical skills and the ability to write and present clear reports
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• Able to work to tight deadlines is a fast-paced work environment
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• In depth knowledge of recruitment and attraction strategies in a challenging market
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• Understanding of Employer branding and how to promote the council as an employer of choice.
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• Professionally qualified, member of the CIPD, or equivalent qualification, or demonstrable equivalent experience
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About Us

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Luton Borough Council have partnered with Kent County Council to create Connect2Luton, a recruitment managed service for all contingent temporary agency, contract, and interim roles at the Council.

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Our heritage and being local government owned which means we have a wealth of knowledge and expertise within the public sector, with many of our employees having previously worked for the Council or have supplied previously into the Council, for several years.

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We are an equal opportunities employment agency and business that positively encourages applications from all suitably qualified and eligible candidates.

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Connect2Luton is a trading style of Luton & Kent Commercial Services LLP - A joint venture between Luton Borough Council & Commercial Services Kent Ltd. Connect2Luton is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.