Danish Speaking Customer Service Representative

Job Title: Danish Speaking Customer Service Executive 

Location: Central Birmingham (Predominately Hybrid)  

About the Role:

Seeking a Customer Service Executive to join the team, providing exceptional service to a global customer base. Responsibilities include managing customer queries, coordinating appointments, troubleshooting and ensuring seamless customer interactions.

Principal Responsibilities:

- Handle customer queries related to devices and apps.

- Manage customer interactions during service appointments.

- Fluent in Danish.

- Coordinate job bookings.

- Schedule and liaise with service engineer network.

- Utilise CRM systems for customer support and reporting.

Required Skills and Experience:

- Strong communication and customer management skills.

- Familiarity with Apple and Android OS.

- Proactive problem-solving abilities.

If this sounds like something of interest and you are ready to start your journey today, then please apply within! We look forward to hearing from you!

#Customer Service 

#Customer Service 

#Customer Service 

#Customer Care Representative 

#Customer Care Representative 

#Customer Care Representative