Dartford County Court - AO

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Admin Officer
Contract: March 2025
Salary: £12.09 per hour
Location: Kent
5 day's work setting
This is a temporary contract role until March 2025 for Admin officer's role with an immediate start date (Compliance dependant) for a four-month duration with a possible extension offering 5 days in office work setting and based in Kent
Job Description:

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Admin role, responsibilities include drawing orders, dealing with correspondence, dealing with customer queries by phone and email, use of windows 10 and Microsoft essential. Must be confident with IT and Usher post, duties include but not limited to working with jurors, sitting in court, maintaining court room, first contact for court users, photocopying, liaising with judiciary, other court staff and professional users. Excellent customer service skills and use of windows 10 including Microsoft essential.

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Key Responsibilities:
Administration

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• Preparing papers and files for court, tribunals, hearings and meetings
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• Producing court/tribunal documents
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• General photocopying and filing
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• Creating and updating records on in-house computer system and data input
  Post opening and dispatch
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• Booking, preparing and organising meeting rooms, supporting training courses and other group
  activities
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• Preparing meeting agenda, joining instructions, handouts etc
  Drafting\n
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• Standard letters and correspondence, minutes, notes, reports, submissions etc, according to guidelines and instructions
  Operations
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• Clerking civil and family courts, tribunals and hearings, ensuring papers and materials are available and up to date
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• Assisting court users, supporting listing and rota management, checking files
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• Contacting relevant parties, scheduling, serving court documents, executing a range of warrants, collecting
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• fines and fees etc, including the use of chip and pin
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• Handling counter (face to face), written and telephone enquiries
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• To work as a team to ensure TIB (Team Information Board) meetings are relevant, timely and productive
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• To work as a team to problem solve, to assess the impact of new SOPS, to contribute to small projects
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• To undertake ad hoc roles within the band such as Jury Bailiff Officer, L+D Co-coordinator, H+S roles
  Processing Casework\n
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• Including standard documentation and information, court orders, claims, fines and fees, legal aid
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• Resulting courts accurately, interpreting accurately the information required on a court file
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• To work to workload targets in terms of throughput and accuracy
  Checking and Verifying
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• Documents, records, accounts, claims and returns for approval, results, statistics, plans etc. against criteria, regulations or procedures
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• Ensuring compliance and administration documentation meet quality standards
  
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Role holders may be required to cross check and validate work completed by colleagues
Collecting and Assembling Information

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• For returns, results, accounts, statements, warrants, statistical analysis, reports etc
  
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• Work may require interpretation of source materials, preparation of bundles, chasing
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• Role holders will need to modify and adjust information and make decisions to allow work to be completed
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• Role holders will need to collect and assemble information to prepare for and run the daily TIB meeting, as required
  Undertaking Calculations
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• Produce basic statistical analysis reports and where required, process financial information
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• Checking the work of others, updating records, assessing the value of goods and/or property, reconciling accounts, preparing invoices, information gathering and running straightforward reports.
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• Spending limited sums of money on behalf of an office or unit
  
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• Calculate the anticipated numbers of Jurors to be called and manage the numbers to be as efficient as possible
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At Brook Street, we believe that by harnessing diversity of thought and experience across our company, exceptional things happen. We continually strive for a highly diverse workforce and an inclusive culture where everyone feels valued, listened to and able to discover their personal best.

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Brook Street is a Disability Confident Leader, and we have also hold Gold Award status from the Defence Employer Recognition Scheme.

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Our supply of Contingent Workers to the Public Sector Resourcing Framework (PSR) has driven us to take further steps in supporting candidates with disabilities or veterans. Through our Guaranteed Interview Scheme, we offer candidates with disabilities and veteran who meet the stipulated criteria for the role, a guaranteed interview with a PSR Sourcer.

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Should you identify as a candidate with a disability or a veteran, we encourage you to reach out to us via email at , providing the role's navigation link and your qualifications. We are committed to engaging with you.

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Throughout the application process we will discuss any reasonable adjustments needed. Your comfort and accessibility are of utmost importance to us, and we are eager to ensure a seamless communication journey.

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Please be informed if you are successful, we will need to run a compliance prior to starting, and communication needs to be consistent with the compliance team including DBS checks and references.

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Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

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As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

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Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. 

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In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.