Debt Management Administrator

Debt Management Administrator

A market leading FCA Financial Institution are looking to expand their team!

Job Details:

• Location:�Leeds City Centre


• Day Pay Rate:��12.50 per hour


• Job Type:�Permanent

Duties and Responsibilities:

• Admin focused role


• Collecting data from clients in relation to their debt, to create an income and expenditure report to create a budget.


• Offer guidance and support to individuals struggling with debt, helping them understand their options and navigate the debt management process.


• Show empathy, compassion and resilience with clients.


• Maintain accurate records of all communications, payments, and other relevant information related to the debt management plan.


• Ensure that all actions are compliant with relevant regulations and guidelines.

Candidate Requirements

Good attention to detail

Experience working with vulnerable people / in a similar role is desirable

Customer service experience is essential

Excellent written and verbal communication

Proficient with Microsoft systems