Deputy Care Manager

Fitzroy are recruiting a Full Time Deputy Manager for our Supported Living Plus Servicein New Milton, Hampshire.
Fernhill Court is a large service where we support up to eighteen adultswith learning disabilities, autism and complex needs, some of whom displaybehaviours that may challenge.
Every individual has their own self-contained flat, there are also communal areas where everyone can get together and socialise, as well as a large garden for summer activities.
Your role as a Deputy Manager will support a team thatwill focus on upskilling the people we support to achieve their goals and develop their life skills where previously they have faced challenges this could include anything from supporting them to become independent on public transport, attending colleges and gaining employment, to enabling them to visit day centres and engage proactively in their wider community.
Purpose of the Job
You will empower and develop the team to ensure a sustainable, quality person-centred service is provided, which can truly transform peoples lives. You will be able to develop relationships with people we support and their families and have strong organisational skills, demonstrating your ability to prioritise your workload effectively and accurately.
With the support of your manager you will lead and develop your team to provide sustainable quality services which truly transform peoples lives. You will also help manage the quality, compliance, rota and financial requirements of the services for which you are responsible
Outline of Responsibilities and Duties
Service Development
Ensure person centred approaches are in place to deliver the outcomes the people we support want and develop activities and plans which truly transform the lives of the people we support according to their needs, wishes and aspirations
Engage with the local community and promote the involvement of the people we support and Fitzroys profile
Complete regular audits for quality, compliance, and business performance in line with Fitzroy requirements and report on progress, creating effective action plans for improvement where needed
Create and review annual business plans and take action to meet agreed performance indicators
Provide a safe working environment for the people we support, staff members and visitors
Team and Resource Management
Recruit, develop and motivate staff members and volunteers to meet the needs of the people we support to empower them to deliver a quality service which is always compliant
Ensure team members are performance managed effectively, giving clear expectations for standards.
Identify areas of key responsibilities for staff members which develop their roles, adds value to the service for the people we support and engages them fully as members of the Fitzroy team
Ensure rotas are effectively managed to utilise resources efficiently to meet the needs of the people we support
Be accountable for the financial performance of your location and for the financial plans for the people you support.
Ensure all records and reports are completed in an accurate and timely way and that administrative processes are adhered to
Communication Excellence
Ensure opportunities arise for the people you support to have a voice in their service, FitzRoy and the wider community in as many ways as possible
Promote the meaningful, active involvement of the people we support in the continuation of quality services
Promote equal opportunities, cultural diversity and the rights of people and ensure everyone is treated with respect and dignity
Establish and maintain effective communications with the people we support, their families, the local community, and local professional networks
Positively manage internal communications to ensure staff members, volunteers, the people we support, and family members are aware of key decisions and keep the organisation informed through the line management structure
Maintain a strong customer focus through continuous improvement
About you:
Care Sector experience is essential
You will have excellent computer skills with attention to detail and problem solving a high priority
You will be highly customer focused, a strong team player and be data and process driven
You will be tenacious and diligent with the ability to multi-task and work to deadlines
About Us
FitzRoy is a national charity, set up 60 years ago by brave parents as a pioneering alternative to institutional care. Their values remain the values of FitzRoy today we see the person, we are brave and we are creative and they thread through everything we do.
We support hundreds of people with a range of needs. You could be supporting someone with learning disabilities, autism, acquired brain injuries or mental health support needs. Many of the people we support also have physical impairments or other health issues. Working for us will give you an opportunity to learn, to grow and to transform lives. Join us today.
25 days holiday rising with service
Staff recognition scheme
Leadership development programme
Healthcare cashback plan and employee assistance programme
Team bonus scheme (service based roles)
Pension and life assurance

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