Desktop Support Engineer

p b Desktop Support Engineer Leiston Onsite Initial 6 months BPSS or SC Clearance required /b /p p Maclean Moore have partnered with a global consultancy who are looking to hire a Desktop Support Engineer who can join them on a long term project in Leiston. /p p b Role: Desktop Support Engineer /b br b Duration: 6 Months, extended beyond /b br b Location: Leiston - Onsite /b br b Up to 200 a day, Inside IR35 /b br b MUST HAVE BPSS/SC CLEARANCE and DRIVING LICENCE /b /p p b Key responsibilities: /b /p ul li Troubleshooting and resolving issues relating to networks, applications, software, hardware, VPN's, Printers and mobile phones. /li li Managing incident queues /li li Handling calls with Customers, VIP user management /li li Vendor management /li li Responding in a timely fashion to reactive or proactive incidents /li li Recording and documenting incident tickets /li li Monitoring Phones, emails, Microsoft Team chat for any incoming incidents /li li Management of Win-10 devices (MMD Microsoft Managed Devices) /li li Technical troubleshooting, issues identification and resolution of various services running in WIN-10 operating system. /li li Antivirus Management (Defender/McAfee) /li li Device movement from one desk to another as per requirement/project requirement. /li /ul p If you are interested, Please apply directly and i will be in touch to discuss further. /p br p JBRP1_UKTJ /p