The Desktop Support team at CME Group in Belfast is looking for a motivated and talented student to join our team. We implement and support end user devices for all staff across the Belfast office and beyond. We utilise remote and in person support methods providing a terrific opportunity to meet staff across all levels of the CME business. Principal Team Accountabilities: Provide day-to-day support for end user requests related to desktop hardware, software, telecom, mobile devices and video conferencing alongside learning about and following asset management guidelines. Involvement in hardware-based projects (including department moves and hardware refreshes) Provides administrative functions, including writing procedural and technical documentation, inventory control, and asset tracking Qualities we are interested in: Ability to work in a demanding and busy working environment Exhibits quick learning by mastering new business, technical and process-oriented concepts Demonstrate ability to multi-task and prioritise Strong communication skills (all forms) Google Workspace and Apple MAC working knowledge desirable Prepared to self-learn about new technologies This 12 month placement is a great chance to learn a breadth of technologies, meeting and supporting users across all business teams on the site. The team are welcoming, hugely supportive and it's a great environment to thrive and develop your support skills Interviews will take place end Oct / Early Nov #LI-JC1 #LI-Hybrid #NIjobs CME Group : Where Futures are Made CME Group is the world's leading and most diverse derivatives marketplace. But who we are goes deeper than that. Here, you can impact markets worldwide. Transform industries. And build a career by shaping tomorrow. We invest in your success and you own it - all while working alongside a team of leading experts who inspire you in ways big and small. Problem solvers, difference makers, trailblazers. Those are our people. And we're looking for more. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below.