Diagnostic Field Service Engineer
Posted 8 days ago
- Coventry, West Midlands
- Any
- External
- Expires In 3 months
Account Information
Our client is a leading manufacturer of medical laboratory diagnostics worldwide and has been supplying immunodiagnostics products to the UK market dealing with in Autoimmunity, Infectious Serology and Allergy and Molecular Diagnostics. They are currently looking to onboard a Field Service Engineer within the Medical/Scientific field to help support their growth in the Midlands.
Role Overview
You will join a small service team who are responsible for all instruments and installations, including laboratory network solutions. Reporting to the Field Service Manager, you will be predominantly based in the Midlands allowing regular travel to customers in field and to the Wimbledon office occasionally.
Key Duties and Responsibilities
On-site instrument maintenance, repair and troubleshooting
Telephone support for instrument issues
Installation & support of laboratory IT/network solutions (LIMS/middleware)
Act as a point of contact for all instrument related enquiries and work collaboratively with colleagues both in the UK and overseas
Train customers and colleagues in the use of their instruments
Monitor own spare parts inventory and ensure appropriate stock is maintained
Software and applications support
Person specification
An Electronic or Mechanical Engineering qualification, BTEC, HNC etc.
At least two years experience working with instrumentation, ideally in a laboratory/medical environment
Experience with IT information systems, preferably in a hospital environment.
A keen interest in medical diagnostics and associated products, with a desire to develop a career in this field.
Self-motived with a keen desire to learn and succeed.
Package
Salary dependent on experience (£40,000 - £50,000)
23 days increasing by one day for every calendar year worked
Access to an Employment Assistance Programme
Group Life Insurance
Company Pension Scheme: Matched 4% Contribution; access to a pensions advisor
Laptop, Mobile Phone
Company Car (Multiple options available)
Private medical aid with option to add children / partner at personal expense
TPBN1_UKTJ
Our client is a leading manufacturer of medical laboratory diagnostics worldwide and has been supplying immunodiagnostics products to the UK market dealing with in Autoimmunity, Infectious Serology and Allergy and Molecular Diagnostics. They are currently looking to onboard a Field Service Engineer within the Medical/Scientific field to help support their growth in the Midlands.
Role Overview
You will join a small service team who are responsible for all instruments and installations, including laboratory network solutions. Reporting to the Field Service Manager, you will be predominantly based in the Midlands allowing regular travel to customers in field and to the Wimbledon office occasionally.
Key Duties and Responsibilities
On-site instrument maintenance, repair and troubleshooting
Telephone support for instrument issues
Installation & support of laboratory IT/network solutions (LIMS/middleware)
Act as a point of contact for all instrument related enquiries and work collaboratively with colleagues both in the UK and overseas
Train customers and colleagues in the use of their instruments
Monitor own spare parts inventory and ensure appropriate stock is maintained
Software and applications support
Person specification
An Electronic or Mechanical Engineering qualification, BTEC, HNC etc.
At least two years experience working with instrumentation, ideally in a laboratory/medical environment
Experience with IT information systems, preferably in a hospital environment.
A keen interest in medical diagnostics and associated products, with a desire to develop a career in this field.
Self-motived with a keen desire to learn and succeed.
Package
Salary dependent on experience (£40,000 - £50,000)
23 days increasing by one day for every calendar year worked
Access to an Employment Assistance Programme
Group Life Insurance
Company Pension Scheme: Matched 4% Contribution; access to a pensions advisor
Laptop, Mobile Phone
Company Car (Multiple options available)
Private medical aid with option to add children / partner at personal expense
TPBN1_UKTJ