Digital Governance/Operations Manager, London

We help brands make BOLD MOVES

Nowadays, brands want rapid, spectacular growth and they expect media to deliver it.

Clients used to give us media briefs that said “deliver 80% awareness” or “give me an impactful Christmas campaign.”

Now we hear

“Take me from 4th to 1st in my category”

“Help me grow 10% in a market declining 10%”

“Make me the most loved brand in my industry”

These are huge asks of media, that can’t be met through tweaking the media plan of two years ago.

Decades of advertising research prove that without a big change, large brands stay large and small brands stay small.

This is why Zenith help brands make BOLD MOVES.

Bold moves are big, brave changes to media strategy, delivering more impact for brands and more value for consumers.

Bold moves are backed up with a solid forecast – they are a better path to growth.

Bold moves build a partnership – we believe in this approach so much we link our growth to your success.

Bold Moves bring bigger ROI

This approach works for our clients, our people and consumers – it’s why we are recognised as the UK’s best media agency.

Our Commitment
At Zenith UK, we believe that fostering an inclusive culture where all talent can thrive makes our company stronger. It enables a greater idea exchange, which fosters innovation and creativity, and enriches our perspective.We are committed to Publicis Groupe’s wide variety of talent engagement and inclusion programming, and encourage our people to take an active role in continuing to drive positive change within our agency.   

About the Clients:

Coty is a global beauty leader with approximately $9 billion in revenue, renowned for its entrepreneurial heritage and iconic brand portfolio. As the world’s leader in fragrances and a major player in salon hair and color cosmetics, Coty’s brands include Gucci, Burberry, Calvin Klein, Chloé, Marc Jacobs, Hugo Boss, Max Factor, Rimmel, CoverGirl, Sally Hansen, and Adidas. Coty is one of Zenith’s top global clients, spanning over 40 markets within our network.

Key Responsibilities:

As the Digital Governance Manager, you will support the Digital Governance Director in managing the UK team and ensuring alignment with the wider Coty global network. Your responsibilities will include:

1. Compliance:
   • Assist in using Coty-specific tools to ensure adherence to processes and tools.
2. Quality:
   • Support the accuracy and timely supply of media and reporting data, in line with key submission deadlines.
3. Integrity:
   • Help ensure the right information is completed by teams to produce meaningful insights and achieve contractual KPIs.
   • Assist in ensuring media data collection aligns with the client measurement framework and is captured accurately.
   • Maintain up-to-date monthly budget trackers and support quarterly financial consolidation.
   • Assist in preparing reports for global teams on test & learn programs, PCA’s, and digital performance.
   • Monitor media results based on local Coty business KPIs and report results to the global team.
   • Manage processes using relevant tools to drive efficiency and effectiveness.
   • Support all channel best practices and WOW documentation.
   • Ensure data governance to maintain data quality.

Skills and Experience:

• Strong organisational and project management skills with an ability to meet deadlines.
• Excellent attention to detail.
• Process and efficiency driven.
• Basic knowledge of media planning and understanding of Publicis Groupe.
• Strong communication skills and ability to engage with all agency teams and global clients.
• Resilient, with an energised and enthusiastic approach.
• Ability to learn quickly and establish expertise within company standards and client-specific solutions.
• Experience in a media environment is preferable but not essential.
• Experience in data entry and numerical analysis (via data management platform/excel).

Zenith UK has fantastic benefits on offer to all of our employees. In addition to the classics, Pension, Life Assurance, Private Medical and Income Protection Plans we also offer;

• WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year.
• REFLECTION DAYS - Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care.
• HELP@HAND BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching.
• FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave.
• FLEXIBLE WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday, from your first day of employment.
• GREAT LOCAL DISCOUNTS This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre.

Full details of our benefits will be shared when you join us!

Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week. 

We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process.

Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG’s (Employee Action Groups).

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