Digital Marketing Account Manager

Our client is a leading digital marketing agency specialising in the design and development of cutting-edge applications and e-commerce websites. The agency works on a diverse range of projects, from auction systems to high-traffic e-commerce site, and big data applications. We are now seeking an experienced and dynamic Account Manager to join their busy, growing, and successful team.
Digital Marketing Account Manager
UK
remote working from home
£45-55K plus excellent benefits package
To be successful in this role:
You will be a confident, active, and results driven Digital Marketing Account Manager with a minimum of 3 years experience in Account Management within a digital marketing, or technology focused environment. You should have a good understanding of application development and e-commerce landscapes along with excellent communication skills.
Job role and responsibilities:
As an Account Manager, you will play a pivotal role in ensuring client satisfaction and driving project success. Specific responsibilities for this role include:
Client Relationship Management: Build and maintain strong, long-term client relationships, serving as the main point of contact for clients, understanding their needs and ensuring their expectations are met
Project Coordination: Collaborate with internal teams (design, development, marketing) to ensure projects are delivered on time, within scope and within budget
Strategic Planning: Develop and implement account strategies to maximise client engagement and satisfaction
Performance Monitoring: Track project progress and performance metrics, providing regular updates and reports to clients and internal stakeholders
Problem Solving: Address and resolve and issues or challenges that arise during the project lifecycle, maintaining a proactive approach to client service
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