Director of Client Services

Head of Client ServicesLocation: LondonSalary: up to £85kWe are seeking an experienced Client Director to join a global creative and media agency. This role offers the opportunity to work across a diverse range of industries and with some of the world's leading brands. As the Head of Client Services, you will be a trusted advisor to clients, ensure client satisfaction, optimize resourcing, and identify growth opportunities.Key Responsibilities:Team Leadership: Lead and develop the Account Management Team to enhance productivity, revenue, and growth.Financial Oversight: Manage financial processes including budget management, invoicing, and reporting to ensure accuracy and compliance.Client Relationships: Foster strong client relationships through regular communication, feedback, and strategic guidance.Growth Identification: Identify growth opportunities within existing client accounts and drive revenue growth.High-Performing Team Management: Oversee a high-performing team, stepping in for agency-client relationships as necessary.Candidate Profile:Education: Must possess a degree.Experience: Minimum of 7 years managing paid media accounts.Leadership: Extensive experience in Performance Marketing Leadership.Strategic Skills: Ability to develop media strategies, influence clients, and build strong relationships.Why Join Us:This role offers the unique opportunity to work in a dynamic environment with a variety of industries and major global brands. You will have the chance to lead a talented team and drive significant growth and success for both clients and the agency.