Director, Sales Development

The Team & Role We are looking for a Director, Sales Development to manage and oversee a global team of an SDR manager and SDRs with the goal to standardise, simplify, and scale pipeline creation through inbound qualification and outbound prospecting. This role is responsible for our global outbound prospecting strategy and the overall SDR team results. Our Sales Development team is responsible for generating pipelines through inbound and outbound outreach, partnering closely with our Marketing and Sales organisations to engage, qualify, and close business. The Sales Development function is part of a rapidly growing business and the right candidate will be someone that understands how to apply the best practices of the most successful and innovative inbound and outbound teams to our business. What You ll Do Lead a global team of SDR managers and SDRs to achieve and exceed monthly qualified opportunity goals for inbound qualification and outbound prospecting teams for new acquisition and existing business Exceed business targets defined for the region, including SQLs, Pipeline, and Net New ARR Collaborate with Sales and Marketing leadership to optimise pipeline and revenue creation Partner with operations to build infrastructure and forecast modelling to determine targets, quota, compensation, and capacity planning to overachieve monthly targets Develop daily/weekly key performance metrics and dashboards that help the SDR focus on maximising performance Provide detailed analysis and reporting/insights on team's performance as well as accurate forecasts based on SDR performance and historical trends Drive performance management, including hiring, developing and coaching a high performing team to achieve results; work with our GTM Enablement team to implement training to successfully decrease ramp time and increase productivity Strategically coach the SDR team to consistently drive pipeline creation through targeted outbounding Regularly report on key individual and team metrics to identify strengths and areas for improvement Define, reinforce and measure daily activity metrics (KPI s) Who You Are 5+ years sales experience with 3+ years experience managing global or regional inbound/outbound qualification teams Strong leadership and influencing skills with demonstrated success of leading high-performing teams in Sales Development or Inside Sales Extensive knowledge of sales development enablement tools, Salesforce, Outreach, Gong, etc. Proven ability to coach and drive positive team momentum in a changing sales environment as we grow as a company Passion for prospecting and sales development best practices Results oriented with strong decision-making skills and the ability to prioritize multiple objectives while meeting aggressive deadlines Track record of collaborating with internal stakeholders to develop and implement programs and process Experience in creating and improving the sales development process, methodology, training, and enablement What We Offer A fresh start with a flexible and independent working schedule: SevenRooms provides all employees with their first two (2) weeks of employment as paid time off to relax and recharge before starting their journey with us. You ll also have access to unlimited paid time off, including tenure-based PTO minimums and the option to work anywhere at any time. Fair and equitable compensation: Our compensation packages are competitive based on external market data. At SevenRooms, you can expect fair pay for your hard work and dedication to helping us transform the hospitality industry. In addition, we also offer equity in our growing organization. Comprehensive benefits package: SevenRooms provides access to private medical coverage, life insurance, and income protection. Employee programs and recognition: Through our Roomie s Choice program, all employees at SevenRooms receive a monthly stipend to spend however they see fit. You ll receive an additional monthly dining credit to use towards SevenRooms clients and a unique milestone reward for every year you re a part of our team. Opportunities for training and professional development: Your manager will partner with you on establishing quarterly objectives that not only benefit the company but aid in your overall career development and advancement. SevenRooms also provides financial support for continuing education, certifications, or participation in external training programs. About SevenRooms SevenRooms is a guest experience and retention platform that helps hospitality operators unlock the full revenue potential of their data. From neighborhood restaurants and bars to international, multi-concept hospitality groups, the end-to-end platform enables operators to build direct guest relationships, deliver exceptional experiences and bring more guests back, more often. The full suite of products includes reservation, waitlist and table management, online ordering, mobile order & pay, review aggregation, and marketing automation. SevenRooms empowers operators to own, analyze and optimize every step of the guest journey, enabling a more data-driven approach to hospitality. Founded in 2011 and venture-backed by Amazon, Comcast Ventures, PSG and Highgate, SevenRooms has dining, hotel F&B, nightlife, sporting and entertainment clients in more than 250 cities worldwide, including: Bloomin Brands, MGM Resorts International, Mandarin Oriental Hotel Group, Jumeirah Group, Hilton Hotels, The Cosmopolitan of Las Vegas, Harrods, Wolfgang Puck, Michael Mina, sbe, LDV Hospitality, Bagatelle, Altamarea Group, AELTC (Wimbledon), Giordano s, D&D London, The Wolseley Hospitality Group, Zuma, Live Nation and Topgolf. SevenRooms has been recognized as a top employer for its people-first approach by publications including: Inc. Best Workplaces (#####,#####0) Inc#####0#####022) Ragan s Platinum HR Awards Finali#####2022) Built in Best Places to Work NYC (2022, 2021, 2020) Built in Best Place to Work NYC - Midsize Compan#####(2022) VentureFizz Unique PTO (2022) Forbes Best Startup Employers (2022) Please be aware that our team will ONLY reach out from email addresses ending in @sevenrooms.com (for example, ##### or #####) and we will not use text messages for any initial outreach or interest on your application. In addition, SevenRooms will never ask for any financial commitment from an applicant as part of the recruitment process, and the first step of any SevenRooms interview process will be an initial phone or video interview conducted by one of our in-house recruiters. If you suspect any suspicious activity related to your application, please reach out to: ##### . SevenRooms is an equal opportunity workplace and an affirmative action employer. We welcome all qualified applicants regardless of race, color, ancestry, religion, sex (including pregnancy and related conditions), national origin, sexual orientation, age, marital status, disability (physical or mental), gender identity, gender expression, genetic information, veteran status, citizenship, immigration status, or any other classification, category or characteristic protected by applicable federal, state or local laws. We understand the importance of creating a more diverse and inclusive workplace and celebrate our employees for their differences. View our Prospective Employee Privacy Notice by visiting #LI-Remote #BI-Remote #J-18808-Ljbffr