Domestic Abuse & MARAC Officer

Purpose of the role

To provide high quality support, co-ordination and training to develop the MARAC (Multi Agency Risk Assessment Conference) process by working in partnership with internal departments and partner agencies by providing first point of contact, support and advice in accordance with the LBB MARAC Protocols and Safe Lives Guidance. To provide support to the DASV Strategy Manager in relation to finances, performance data reporting, coordination and awareness raising of domestic abuse.

Responsibilities

• To work collaboratively with colleagues within the organization, partner agencies and other organizations to ensure the delivery of service.
• To undertake such projects, initiatives and additional duties as are required to ensure the delivery of the services to residents.
• To identify partner agencies to attend MARACS and liaise with senior managers to secure membership, identify the risks to clients of non-attendance and challenge where necessary.
• To organize and ensure consistency in referral of cases from the full range of potential referring agencies based on the use (wherever possible) of a risk assessment tool.
• To assess and quality assure the content of MARAC referrals and ensure that they meet the criteria for consideration at MARAC panel, liaising with relevant parties and challenging where necessary.
• To work closely with partner agencies to ensure that all relevant members of staff are familiar with the MARAC process, their role and responsibilities within it and deliver appropriate training, induction and information as necessary.
• To develop and maintain the necessary documentation to ensure the smooth running of the MARAC including the information sharing protocol, the referral forms, research forms and minutes etc.
• To gather relevant information about the MARAC cases ahead of the meeting and circulate to all relevant attendees in an agreed and secure manner, in particular to the Independent Domestic Violence Adviser(s) where appropriate.
• To prepare and organize the MARAC agenda, including identifying areas of risk, to ensure that cases are reviewed in the most time effective manner and identify any specialist attendees that relevant to the cases.
• To take and produce accurate , relevant and proportionate minutes of the MARAC meeting, including agency actions and work alongside the MARAC chair to ensure that the meeting runs efficiently and circulate to relevant agencies.
• To follow up incomplete actions with the responsible person from each agency.
• To maintain the database and confidential filing systems for the MARAC (computerised and manual).
• To provide detailed reports from the database containing the MARAC information for senior management and the domestic abuse strategic group.
• To ensure that the relevant data is collected to ensure that the outputs and outcomes from MARAC can be recorded and accountability to victims and partner agencies is underpinned.
• To be the single point of contact for the MARAC and prepare and develop all reports relating to the MARAC.
• To support the work of the Chair of the MARAC in whatever way may be reasonably required. To support the DASV Strategy Manager in whatever may be reasonably required, including administration.
• Undertake financial support duties as required to support the delivery of services including administrating payments and transactions and reporting to the manager.
• To undertake the relevant training required to deliver, develop and arrange the domestic abuse training package to professionals which includes the champion network.

Essential

Degree or equivalent level qualification.

Experience of working within a multi-agency partnership across the voluntary, statutory and community sectors.

An understanding of handling sensitive data, including knowledge of the Data Protection Act and Freedom of Information Act Coordinating multi-agency work.

Knowledge of the dynamics of domestic abuse and an understanding of advocacy and risk assessment.

Knowledge of office systems/procedures.

Fully proficient at using IT systems, with a good working knowledge of Microsoft Windows and Office packages and skills necessary to work with information systems.

Able to take comprehensive minutes of meetings.

Able to work on own initiative and prioritize own workload, manage competing priorities and achieve targets and deadlines.

Able to work flexibly to meet the demands of the service.

Ability to present information in a variety of formats, to introduce, manage and implement actions plans to achieve stated aims and objectives.

Able to consistently produce work of a high standard and work under pressure and to deadlines.