Drivers Mate - Customer care Speke L24

Do you have a strong background in Customer service ?
Are you flexible to do a mixture of Earlies & Late Shifts ? (6am start or 2.30pm start) and some Saturdays
Looking for a Minimum of 30 hours per week up to and just past Christmas?
Has your previous work involved deliveries with customer interaction of the highest standard?
Can you get to Speke at 6am for morning Shift?
You will previously of worked in a service industry in a driver support role. We are looking for Porter/Drivers mate to work for a formidable High street branch, John Lewis Partnership who prides their customer interaction and service delivery to the highest level.
As you will be the customers first interaction and continuous go to until the products are delivered - you must have experience of managing customers and day to day interaction.
Your role will be working as part of a 2 or 3 man van team, providing deliveries of white goods and furniture to households in the Northwest. The daily pattern consists of a minimum of 11 hour shifts - spread across 6 days with Saturday as a compulsory working day.
Your daily responsibilities will include:
* Call customers on route with ETA
* Liaising with customers regarding deliveries and handle any complaints
* Manage delivery times with customers
* Ensuring due diligence is being adhered to and all paperwork accurate
* Unload/offloads vans prior top routers then carry/lift into homes
* Delivering high level customer service with every household interaction
* Representing the prestigious Brand of JLP both onsite and at customers houses
Site Location - Speke Liverpool
Shifts - 3 - 5 shifts per week
Times - Mixture of Earlies and late shifts between 6.30am start - 10.30pm finish
Days - All day exec Sunday are delivery days - Saturday is compulsory
Pay - £11.44
Essential requirements
* Employed previously in a customer led environment
* Fit and well enough to carry furniture
* Can get to Speke cross road for 6.30am in morning
Suitable applicants being interviewed this week on site - Please be available, and complete on line application if you have the experience outlined above
We will be carrying out meet and greet interviews on site next week

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.