Dual Site Shop Manager - Kingston upon Thames

Dual Site Shop Manager
Kingston upon Thames
Salary c£35,000 per annum plus benefits
Are you a passionate retail professional ready to make a difference?
This leading hospice based in Surrey, is seeking a dynamic Dual Shop/Store Manager to oversee two thriving charity shops in the local community. The Dual Site Shop/Store Manager role involves co-ordinating all retail activity across two shops in Kingston upon Thames, that are situated close to each other.
This includes leading a team of sales staff & volunteers to ensure there is an effective workforce in place to achieve shop KPI's and deliver excellent customer service across the shops. The Dual Site Shop/Store Manager will split their time between two shops, accordingly, to satisfy the commercial needs of the business.
Key Responsibilities:

• Maximise Profits: Drive sales and increase income across the locations
• Team Leadership: Inspire and manage staff and volunteers to achieve shop KPIs
• Customer Service Excellence: Ensure first class experiences for all customers
• Visual Merchandising: Maintain high standards of presentation in both shops
• Stock Management: Implement quality control and pricing strategies
• EPOS Expertise: Utilise sales data to make informed business decisions

Ideal Candidate:

• Proven track record in retail/charity management
• Ideally Multi-site experience
• Strong leadership and communication skills
• Experience gained working within fashion/clothing retailing
• Proficiency in visual merchandising and shop layouts
• KPI aware and driven

What We Offer:

• Competitive salary
• 27 days' annual leave, plus recognised public holidays - rising to 29 days after 5 years' service and 33 days after 10 years' service
• Training support and development opportunities
• Employee Assistance Programme - promoting staff wellbeing
• Access to blue light card discount
• Access to Pension Scheme
• Opportunity to make a real impact in hospice care
• Professional development and training
• Supportive work environment
• Chance to lead and innovate in charity retail

Join the team and help turn compassion into action.
Apply now to become the charities next Dual Site Shop/Store Manager and drive retail success for a worthy cause!

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