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Duty Manager
Duty Manager
Duty Manager
Posted a month ago
- Newport, Gwent
- Any
- External
Contract type: Permanent
Location: Bettws, Newport, Gwent
Shifts: Mon 2pm-10pm, Tue 3pm-10pm, Thurs and Sat 7am-2pm
Hours: Min 29 Hours P/W - possibly more hours when the store needs.
Salary: £12.50 p/h plus opportunity to earn a bonus and excellent benefits
Are you a dynamic and experienced Leader/Supervisor ready to help at our award-winning Bettws, Newport store? We are currently seeking a talented Duty Manager to help drive success and growth in this pivotal role.
Company Overview:
We are a dynamic and innovative retail, wholesale and foodservice business, committed to delivering exceptional customer experiences and staying at the forefront of industry trends.
Reporting to theStore ManagertheDutyManagerwill be helping to drive growth within the company owned store. As a member of the Duty Manager team effective through all operational hours of the store, you will be responsible for supporting the Store Manager in leading and motivating a team of colleagues. You will be a member of the Store Managers leadership team ensuring excellent customer service, contributing to achieving store sales and profitability through Brilliant Basics, Moments of Wow, Food For Later, Food For Now.
Key Responsibilities:
Supporting the Store Manager to ensure a safe, legal and high performing store, whilst taking overall responsibility for the entire store during Duty Manager shifts
Assisting the Store Manager to deliver all store operations, objectives and KPIs
Managing, coaching and supporting colleagues, assisting in developing a motivated and empowered team through a positive, engaging management style
Carrying out performance management/absence management as appropriate
Responsible for occasional opening/closing of the store, colleague safety and stock/cash security/accountability as appropriate during shifts
Carrying out cash reconciliations, voids and refunds and other management tasks for till colleagues
Being a role model and leading the team to work together to provide an exceptional customer experience, setting us apart from our competitors
Working with colleagues to promote the store by identifying and actioning opportunities to engage with and support the local community
Adhering to all company policies and procedures and processes
Duty Manager Skills Required:
Previous management or supervisor experience within a food retail or similar fast-paced operation
Committed to achieving and sustaining exceptional customer service standards
Able to plan, organise and prioritise effectively
Ability to communicate and influence at all levels
Able to take appropriate action and make decisions
Committed to promoting collaborative working
Enthusiastic and flexible with a positive attitude
Committed to developing own skills and apply learning to improve own performance
What's in it for you?
Holiday, Maternity and Paternity leave and pay in excess of statutory entitlements
Cycle to work scheme
Develop your skills and capability in a highly supportive and multi-diverse culture
Outstanding Training & Development opportunities
Gain hands-on experience in a high volume, fast paced environment
Enhanced Maternity & Paternity pay packages
Flexible working hours opportunity
Excellent additional benefits package including:
Early access to your pay through EarlyPay
24/7 access to your payslips via HR/Payroll portal
12.5% Staff discount on fresh items & 10% Staff Discount on ambient products in our SPAR stores (ex. Alcohol & Cigarettes)
Wellbeing support access to emotional support, counselling, legal and financial advice
Company Pension Scheme
Company Life Insurance worth 1 x Annual Salary and 6 x Annual Salary with Company Pension Scheme
NEST pension scheme
Extra Holiday - Purchase Scheme
Long Service Awards
If you are a results-driven and community-oriented individual with a passion for retail, we invite you to apply for the position of Bettws, NewportDuty Manager. Join us in making a difference in the Local community through exceptional service and a commitment to excellence.
Inclusive environment: as a Disability Confident Committed employer we are dedicated to creating a fair, inclusive workplace for all. We offer a Guaranteed Interview Scheme for candidates with disabilities who meet the minimum criteria for the role.
You may have experience in the following: Retail Supervisor, Store Manager, Assistant Store Manager, Team Leader, Shift Manager, Operations Manager, Retail Manager, Customer Service Manager, Sales Supervisor, etc.
REF-215 746
TPBN1_UKTJ
Location: Bettws, Newport, Gwent
Shifts: Mon 2pm-10pm, Tue 3pm-10pm, Thurs and Sat 7am-2pm
Hours: Min 29 Hours P/W - possibly more hours when the store needs.
Salary: £12.50 p/h plus opportunity to earn a bonus and excellent benefits
Are you a dynamic and experienced Leader/Supervisor ready to help at our award-winning Bettws, Newport store? We are currently seeking a talented Duty Manager to help drive success and growth in this pivotal role.
Company Overview:
We are a dynamic and innovative retail, wholesale and foodservice business, committed to delivering exceptional customer experiences and staying at the forefront of industry trends.
Reporting to theStore ManagertheDutyManagerwill be helping to drive growth within the company owned store. As a member of the Duty Manager team effective through all operational hours of the store, you will be responsible for supporting the Store Manager in leading and motivating a team of colleagues. You will be a member of the Store Managers leadership team ensuring excellent customer service, contributing to achieving store sales and profitability through Brilliant Basics, Moments of Wow, Food For Later, Food For Now.
Key Responsibilities:
Supporting the Store Manager to ensure a safe, legal and high performing store, whilst taking overall responsibility for the entire store during Duty Manager shifts
Assisting the Store Manager to deliver all store operations, objectives and KPIs
Managing, coaching and supporting colleagues, assisting in developing a motivated and empowered team through a positive, engaging management style
Carrying out performance management/absence management as appropriate
Responsible for occasional opening/closing of the store, colleague safety and stock/cash security/accountability as appropriate during shifts
Carrying out cash reconciliations, voids and refunds and other management tasks for till colleagues
Being a role model and leading the team to work together to provide an exceptional customer experience, setting us apart from our competitors
Working with colleagues to promote the store by identifying and actioning opportunities to engage with and support the local community
Adhering to all company policies and procedures and processes
Duty Manager Skills Required:
Previous management or supervisor experience within a food retail or similar fast-paced operation
Committed to achieving and sustaining exceptional customer service standards
Able to plan, organise and prioritise effectively
Ability to communicate and influence at all levels
Able to take appropriate action and make decisions
Committed to promoting collaborative working
Enthusiastic and flexible with a positive attitude
Committed to developing own skills and apply learning to improve own performance
What's in it for you?
Holiday, Maternity and Paternity leave and pay in excess of statutory entitlements
Cycle to work scheme
Develop your skills and capability in a highly supportive and multi-diverse culture
Outstanding Training & Development opportunities
Gain hands-on experience in a high volume, fast paced environment
Enhanced Maternity & Paternity pay packages
Flexible working hours opportunity
Excellent additional benefits package including:
Early access to your pay through EarlyPay
24/7 access to your payslips via HR/Payroll portal
12.5% Staff discount on fresh items & 10% Staff Discount on ambient products in our SPAR stores (ex. Alcohol & Cigarettes)
Wellbeing support access to emotional support, counselling, legal and financial advice
Company Pension Scheme
Company Life Insurance worth 1 x Annual Salary and 6 x Annual Salary with Company Pension Scheme
NEST pension scheme
Extra Holiday - Purchase Scheme
Long Service Awards
If you are a results-driven and community-oriented individual with a passion for retail, we invite you to apply for the position of Bettws, NewportDuty Manager. Join us in making a difference in the Local community through exceptional service and a commitment to excellence.
Inclusive environment: as a Disability Confident Committed employer we are dedicated to creating a fair, inclusive workplace for all. We offer a Guaranteed Interview Scheme for candidates with disabilities who meet the minimum criteria for the role.
You may have experience in the following: Retail Supervisor, Store Manager, Assistant Store Manager, Team Leader, Shift Manager, Operations Manager, Retail Manager, Customer Service Manager, Sales Supervisor, etc.
REF-215 746
TPBN1_UKTJ