E-Commerce Executive (CRO, UX & UI)
Southampton/Hybrid
Up to £40,000 DOE
We are working with a leading Travel & Tourism brand based in Southampton who are seeking an E-Commerce Executive with a focus on CRO, UX & UI to join their team on a hybrid basis of 3 days a week in the office.
Reporting to the E-Commerce Manager, you will contribute to the delivery of online conversion optimisation strategies, working closely with the CRO agency, you will plan and deliver A/B tests across their four main websites (UK, US, Australia and Germany) balancing website trading performance with digital customer experience.
Responsibilities
Use the Adobe CMS and optimisation tools to run conversion driving activity, contributing to digital delivery targets.
Collate, recommend and prioritise AB test and personalisation ideas to brief into the CRO agency.
Work closely with digital insights team to brief on AB test reports, monitor live AB test insights and review test outcomes.
Ensure all website activity is customer-focused and adheres to usability best practice.
Use analytics, UX tools and AB test results to identify patterns and trends helping to inform the CRO roadmap.
Working closely with CRM, Content, Acquisition and International teams to share User Experience best practice.
Review and feedback on new feature designs as propo...