Ecommerce Marketing Assistant

Ecommerce Marketing Assistant

£22,000 up to £24,000/ year

Flint

An exciting opportunity for an Ecommerce Marketing Assistant to join a progressive online sales business that is part of a wider group of companies with over 30 years’ experience in their sector. Strong annual performances have created the need for company expansion and with it an opportunity for an ambitious Ecommerce Marketing Assistant to join the small but effective team.

Reporting to the Ecommerce Manager and collaborating closely with colleagues, you will be working across the full range of digital marketing and online selling functions, including email marketing, website management, advertising and diving straight into running and growing the social media marketing portfolio.

This is the perfect progression in your professional development, whether a step up from an entry level marketing/ecommerce role, or continuation of a current skillset in a fresh and motivating environment. The Ecommerce Marketing Assistant will be joining a team with lots of experience in both areas and so will receive full support and guidance from the outset. With the expectation that you are motivated to learn, push on and truly make the role their own.

If you are hardworking, active on social media channels, up to date with modern digital and marketing trends and have a flair for creativity with a desire to put your stamp on things, we want to hear from you.

As well as joining a company that is firmly on the way up, the Ecommerce Marketing Assistant will benefit from a competitive salary, generous holiday package (including summer hour options) and the opportunity to earn a company-wide bonus.

Role details

Digital Marketing.  

Contribute to and run email marketing campaigns, website blogs, product infographics and videos, plus manage and boost the social media portfolio.

Website/Amazon Management.  

Assist in the day-to-day administration of the company website and Amazon store, including keeping product listings and content up to date, managing orders, contributing to SEO and competitor analysis and producing performance reports where required.

Product and Stock Management

Take the lead on arranging promotional photos and videos of products, plus show a willingness to understand the products and contribute to documentation where needed. Assist in the management of stock movement and shipments, particularly within the Amazon seller central system.

Communication & Customer Service

Maintain excellent internal communication with colleagues and other departments. Assist in day-to-day customer service across online messaging services, email and phone calls as required. Monitor and manage online reviews, customer feedback and product questions. A patient and thoughtful manner is needed for customer engagement and familiarity with Trustpilot is an advantage.

Data Entry & Reporting

Contribute to and maintain various reports and spreadsheets as required. Contribute to company-wide administration tasks including data entry, financial remittances, price lists and supplier information.

Skills

-             Creativity and confidence to share new ideas.

-             Up to date with modern digital marketing and social media channels and audiences.

-             Passionate about marketing and customer engagement.

-             Willingness to learn and master new tasks.

-             Excellent written and verbal communication skills.

-             Self-motivated and organised to handle a varied workload.

-             Experience within a similar role advantageous.

-             Experience with Adobe, Canva or other design programmes advantageous.

KEYWORDS: ecommerce, digital, Adobe, Canva, social media, marketing

We are an equal opportunities agency and welcome applicants from all backgrounds.

We are acting on behalf of the client as an Employment Agency in relation to this vacancy.