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Education and Family Support Lead

Posted 7 days ago

  • Glastonbury, Somerset
  • Permanent
  • £26,421 /Yr
  • Sponsored
  • Expires In 21 days

Education and Family Support Lead (EFSL) (non-teaching)

Location: Glastonbury 

Salary: Grade 12 (£26,421, pro rata; pay award pending)

Hours: 37 hours per week, term time only (plus 3 weeks in school holidays)

Are you creative, resilient and ready to work with some of the most interesting pupils the education system has to offer? Then the School needs you.

This is an exciting new role and one that will enable the successful candidate help to shape the provision they offer their students.

The Role

The school are seeking to appoint a highly effective individual and colleague who wishes to make a difference to the lives and opportunities of young people and join their successful, supportive and committed team.

They are looking for a committed and empathetic person to work with families within the Mendip Area. An encouraging and positive personality, flexible approach and excellent communication skills are crucial for this post. You will be required to work alongside school staff in supporting parents, families and children in a variety of ways. Experience of delivering individual or group based support and experience in working with children and families would be of benefit. You will provide ‘Early Help’ advice and guidance to parents and students to help improve attendance and provide signposting to parents for support from other agencies.  The work of the EFSL will allow children and families to feel supported and will ensure effective outcomes in terms of improving attendance, mental health, wellbeing, relationships and home and school circumstances for many of their families. 

Key Responsibilities:

Act as school attendance officer.   The attendance officer is responsible for:


  • Monitoring and analysing attendance data, identifying areas of focus for improvement
  • Providing regular attendance reports to school staff and senior leaders
  • Investigate the circumstance behind absence and complete Attendance Action Plans
  • Work with Education Engagement Service to tackle persistent and severe absence
  • Advising the headteacher when to issue fixed-penalty notices

Provide targeted ‘Early Help’, advice and guidance to parents in times of difficulty:


  • Advising families on how best to support their son/daughter on attending and engaging with school.  Monitoring the progress of student’s attendance and liaising with the designated senior leader responsible for attendance.
  • Chair Team Around the Child meetings and act as lead professional for Early Help.
  • Provide signposting to parents for external support.
  • Liaise with agencies such as Education Engagement Service, Family Intervention Service and Children’s Social Care.

Post 16 transition


  • Under the guidance of the Careers/Post 16 co-ordinator, support the transition of students to post 16 destinations, ensuring integration of students into new establishments or the workplace (this involves some working during the summer break).

Skills and Qualifications


  • Excellent numeracy/literacy skills
  • Experience of working with or for young people in some capacity
  • Liaising with families and professional agencies
  • Experience of managing spreadsheets and data
  • Effective use of ICT to support learning
  • An ability to form trusting, positive relationships with young people and families
  • An ability to use positive relationship to caringly support young people or families in low/negative crisis
  • An ability to uses positive relationship to caringly support young people or families in angry/violent crisis
  • Be aspirational for student’s academic and socio-emotional progress
  • An ability to put in discretionary effort
  • An ability to carry out tasks reliably and on time

To Apply

If you are a suitable candidate and would like to work for this reputable School, please do not hesitate to apply.

Closing Date: Friday 22nd November 2024

To Start: January 2025