Position Description
Role Title: Enterprise Customer Engineer
Office Location: UK-LON-6PS, 6 Pancras Square, 6 Pancras Square Kings Cross, London
Duration: 6 Months
Salary: £82,000 per year
Working Schedule: Hybrid - Office: Tue, Wed & Thurs, Home: Monday & Friday
While professional experience and qualifications are key for this role, make sure to check you have the preferable soft skills before applying if required.
Are you a skilled Technical Solutions professional looking for an exciting opportunity as an Enterprise Customer Engineer? Our client, a leading technology company based in London, is seeking a talented individual to join their team on a 6-month contract basis. If you have a strong background in core tech areas, software engineering, and solution design, this could be the perfect role for you!
What will you do as an Enterprise Customer Engineer?
Identify and nurture opportunities with potential and existing customers/partners, proposing strategic solutions to address their business needs.
Work closely with engineering and other teams throughout the software development lifecycle to deliver high-quality solutions.
Write clean and structured code, following best practises such as code review, documentation, and automated testing.
Design and scope out solutions, considering common issues and deliverables.
Collaborate with stakeholders, providing a consultative and data-driven approach to ensure client satisfaction.
Analyse technical and organisational situations from a broader perspective, solving complex problems with a systematic approach.
What skills and experience are required?
Solid knowledge in one or more core tech areas, such as Web Tech, Data/Big Data, Systems Admin, Machine Learning, or Networking.
Understanding of the software development lifecycle and the ability to identify common issues and considerations.
Proficiency in at least one programming language, with the ability to write readable and well-structured code.
Strong stakeholder management skills, including the ability to effectively address difficult questions and handle pushback.
A problem-solving mindset, with the ability to analyse complex situations and interrelated components within larger systems.
Desired skills and qualifications:
Experience with technical support ticketing systems and VDI infrastructure.
Familiarity with Windows domain administration.
Previous involvement in enterprise customer engagements.