Event & Hospitality Manager (Maternity Cover)

Job role: Event & Hospitality Manager (Maternity Cover)

Location: London

Salary: £40,000 - £44,000 Negotiable based on experience

Shift Pattern: Variable - Five out of Seven Days

Houston & Hawkes have an exciting opportunity for an experienced an Event & Hospitality Manager to work at our prestigious contract in the heart of London. Summer short-term contract available and/or extending to Maternity cover.

If you’re looking for a career that offers flexibility, excitement, and progression, then contract catering could be for you! We’ll give you a place to grow and a career to be proud of.

What You Really Want To Know:

• Working with an experienced and dynamic General Manager
• Personal development and mentoring guaranteed
• The opportunity to put your stamp in an unique venue
• The salary for this role is £40,000 - £44,000 negotiable, based on experience
• Central location

Event & Hospitality Manager Duties:

• Responsible for managing the daily operations of a busy event & hospitality venue
• To plan, lead and deliver exceptional customer service
• Create a culture of service and team work
• Manage and drive the Guest experience to build customer loyalty and increased sales
• Hold daily briefings with team to engage them on key messages and encourage discussion
• Making sure we are meeting the standards required by the client
• To ensure a 5* service is always delivered
• Motivate and lead by example, ensuring you and your team have fun at work and are proud of your efforts
• Seek opportunities to exceed customer and client expectations and increase sales
• To assist as directed with all aspects of preparation and presentation of food to the company’s standard and ensuring adherence to legislation including HACCP.
• Monitor compliance with company and government regulations, regarding customer service, food preparation and serving
• Responsible for ensuring that all financial and administrative duties are completed accurately, on time and in accordance with company policies and procedures, banking reconciliation, & till operations.
• To assist the compilation and delivery of various management reports in Word, Excel,
• Day to day management of the ordering process and stock control
• Working knowledge of HACCP & Health & Safety laws

Event & Hospitality Manager Requirements:

• Previous experience with high volume events and corporate hospitality
• Organisational skills with the ability to plan, prioritise, multi-task and work quickly and efficiently, ensuring deadlines are met irrespective of conflicting priorities
• Positive attitude, professionalism and respect for others
• Have the ability to display a real passion for food, coffee and customer service
• Must be able to work within a team and without supervision
• An excellent team player, able to communicate at all levels and commit to sharing your knowledge and skills within our team
• Strong leadership qualities and excellent communication skills
• Must be computer literate and have experience in using excel spreadsheets
• Strong financial understanding and demonstrable budgeting management
• Good understanding of report writing and financial management
• Have creativity and a flair for marketing

Event & Hospitality Manager Additional Benefits:

• Contributary pension scheme
• Free access to the company Employee Assistant Programme
• Life assurance
• Company events including all company Christmas and summer parties
• Recognition schemes and people awards
• Family friendly support
• Uniform provided
• The holiday allowance is 25 days plus bank holidays
• Free meals at work
• Membership of CODE exclusively for Hospitality Professionals

Who we are:

Houston & Hawkes – is a young and dynamic independent caterer based in the South East. We believe in creating memorable experiences for our customers through our upbeat, creative and sustainable food offer. We operate coffee bars, staff restaurants and delis in conjunction with client’s hospitality and events requirements. We are socially responsible, mad about Great British produce, and dedicated to our talented teams. We offer dedicated training for all our team members with clear career plans to assist in your future development.