Events & Digital Operations Manager

Cybersecurity has become the most critical risk businesses face in today’s digital world. A connected world requires a collective response, and ISTARI’s three-pronged approach leverages the collective power of talent, knowledge and capabilities to accelerate our clients on their journey towards cyber resilience.ISTARI is looking to hire a Events and Digital Operations Manager based out of its London headquarters to support its Go-To-Market strategy, revenue goals and aspirations to be a world-class marketing team.We are building the most influential brand in cyber and we want you to be a protagonist in the story we’re writing. Our ambition is nothing less. Ultimately, a brand is a promise kept and we want you to help us fulfil our promise to the market of being an accelerator towards cyber resilience.Role overviewThe successful candidate will be a strong allrounder, with a passion for facilitating both digital and live brand experiences. They will work closely with the Global Brand Experience Director and the Head of Communications and Demand Generation on the planning and execution of a broad range of online and offline marketing activities.Overseeing various projects and responsibilities from the get-go, the right candidate will be able to establish and maintain great relationships, collaborating closely with regional client teams, C-suite stakeholders and external agencies and event partners. Through the ISTARI Academy, we deliver immersive programmes that combine theory with real-world practice, with events and programmes led by global thought leaders and experienced practitioners. The Events & Operations Manager will play a key role in the planning of ISTARI’s Academy events and maintaining its community.This role will have a key focus on supporting events so a willingness to travel regionally and internationally is key. The role will be hybrid, based two days a week out of the London office.
Job descriptionThe Events & Operations Manager will support internal and external marketing functions, including but not limited to: Event managementFlagship events including ISTARI-hosted summits, external third-party conferences, roundtable functions and virtual gatheringsConcierge communications for speakers, partners and delegates to ensure the best all-around attendee experienceOperational delivery of events, liaising with venues and suppliers to ensure that all setup, catering, accommodation, numbers etc are as required and in line with the budget spendCommunity growth, including managing existing processes, developing engagement opportunities, and planning initiatives to drive participation.Organic and paid acquisition channels, most importantly email marketing and social mediaRequired skills and qualifications3+ years of digital/field marketing experience in B2B, preferably with some exposure to events and ideally within the professional services, IT, or tech sector. Proven success in project management, preferably in eventsExcellent written and verbal communication skillsStrong organisational skills and decision-making capabilitiesMetrics-driven marketing mind with eye for creativityExperience with marketing automation and CRM tools - HubSpot and Salesforce knowledge a particular advantageSocial media managementCopywriting and content managementPreferred skills and qualificationsBachelor’s degree (or equivalent) in Marketing or related fieldDesired qualitiesTeam player but able to work autonomouslyStrong communication skills across all levels of the organisationAttention to detail and ability to problem solve is essentialAn interest in global trends in marketing, events and cyberA proactive can-do approach, creativity, 'out of the box' thinking attitudeAbility to work to deadlines, plan and manage multiple projects, manage expectations both up and down and deliver under pressureSense of humour Established in 2020 by Temasek, an investment company headquartered in Singapore, ISTARI has a unique model. It is an advisory practice, investor and educator through its Academy, developed and delivered in collaboration with Judge Business School at the, University of Cambridge. ISTARI harnesses the collective power of the world’s leading cybersecurity companies, experts and knowledge centres to work alongside clients on their journey to becoming digitally resilient.Headquartered in London, ISTARI has a global presence in the US, Europe, Singapore and Japan. To learn more, please visit