Export Customer Service Operative

Export Customer Service Operative - Freight Forwarding

Location: Basildon, Essex

Salary: �25,000 - �30,000

Job Type: Full Time - Flexible Working

The successful candidate will provide exceptional customer service and operational support for export clients. You will play a vital role in ensuring that all export shipments are processed efficiently, accurately, and in line with the customer's requirements. If you thrive in a fast-paced, detail-oriented environment and enjoy building customer relationships, we would love to hear from you.

From You:

• Experience: At least 1-2 years of experience in customer service or operations within the freight forwarding or logistics industry.
• Knowledge: Familiarity with export documentation, customs procedures, and international shipping regulations is a plus.
• Communication Skills: Excellent verbal and written communication skills with the ability to interact professionally with customers, colleagues, and vendors.
• Problem-Solving: Strong problem-solving skills and the ability to think quickly and resolve issues efficiently.
• Attention to Detail: High attention to detail and accuracy, especially when handling documentation and customer data.
• Organisational Skills: Ability to multitask and manage time effectively in a fast-paced environment.
• Technology Skills: Proficient in using CRM systems, Microsoft Office, and freight forwarding software (experience with systems like Cargowise, SAP, or similar is a bonus).

WR Logistics are the #1 recruitment partner for all vacancies in the logistics industry. We recruit UK wide for permanent and contract jobs.

WR is acting as an Employment Agency in relation to this vacancy.