Facilities Assistant

Facilities Assistant
Location: Cambridge, CB7 4TX
Hours of work: 40
Contract Type: Permanent
Join our Facilities Management team as a Facilities Assistant and play a pivotal role in delivering exceptional services.
As a key member of our dynamic team, you'll contribute to the day-to-day operations and ensure our customers and stakeholders receive top-notch service.
Job Description
In this hands-on role, you'll work collaboratively to maintain the high quality of our services, leaving a positive impact on our customers.
We're seeking an individual who is proactive, organised, and ready to thrive in a team-oriented environment. Your efforts will directly influence our commitment to service excellence.
If you're looking for a rewarding challenge and want to be part of a team making a difference, we invite you to join us. Take the next step in your career and contribute to delivering outstanding service experiences.
Key Responsibilities
Front of house such as welcoming visitors & supporting them appropriately
Ensuring security procedures are followed
Delivery of support services such as porterage, meeting room management, managing the FM mailbox
Inductions for new starters, including H&S and environmental inductions
Logging, facilitating and overseeing reactive and PPM visits
Ensuring compliance for environmental & HSEQ standards
Completion and compliance of traffic management plans, Fire risk assessments and water hygiene arrangements as appropriate
Completing and assisting with audits including security
Professional and Personal Competencies/Qualifications
Experienced in a fast-paced/office environment
Experience in a customer service role
Team player
Customer focused
Excellent communication skills
Driving Licence
Problem Solver
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.