Facilities Coordinator

adi Facilities Engineering CoordinatorAbout the RoleAs a key member of our team, you'll play a crucial role in supporting our facilities engineering helpdesk administration.Your main responsibilities will include providing responsibility for all helpdesk, administration, and business functions. You'll be the main user of the Company Management System, Job Logic, for Facilities Engineering contracts, and you'll be in charge of coordinating and maintaining the system, along with managing all records within the system and company processes.Specifically, your key responsibilities will include:Providing 1st line contact for all helpdesk enquiries and service support to customers and suppliers.Ensuring all documentation and records are maintained for servicing and compliance within the company management system Job Logic.Administration of customer portals for work requests and invoicing.Coordination of quoting remedial works and liaising with the accounts team.Raising invoices and posting to the relevant portals.Liaison with customers and suppliers for the speedy and effective delivery of products and services.Coordination of planned and reactive maintenance work including the planning and arranging of sub-contractors, labour and ordering of materials.Building strong relationships with our customers and on-site maintenance teams.About youWe would like to hear from you if you have:Administration and financial management experience, ideally from the Facilities Services IndustryCoordination experience of planned and reactive maintenance workProficiency in using multiple systems and inputting dataExcellent Excel, PowerPoint, Word, and Outlook skillsOutstanding customer service and communication skillsThe ability to input, process, and interpret data with attention to detailStrong organizational skills and the ability to work flexiblyAbility to make decisions and use own initiativeThe BenefitsThe adi Pit Stop – savings and discounts portal with Reward GatewayHealthcare cash plan with BHSF24/7 GP helpline including private electronic prescription serviceEnhanced Employee assistance programmeCycle to work schemeEmployee referral bonus of £500 for every successful new employeeGenerous holiday allowanceCelebration daysCompany-wide Christmas party for employees and partnersAnnual employee awardsLong service awardsFree workwearThe companyFind out more about adi - organisations may call this role a Facilities Systems Coordinator, Facilities Administrator and Coordinator or Facilities Help Desk Administrator.Adi Group is fully committed to the principle of equal opportunity in employment and seeks to ensure that the careers of all employees are determined solely on merit and opportunity and that judgement of employees are free from the effects of bias and prejudice.So, if you’re seeking your next challenge as a Facilities Coordinator, please apply via the button shown.