Field Engineer

Job Title: Field EngineerLocation: Home based with travel to customer sites within the M4 corridor and their Reading office, and occasional travel to their Stoke officeSalary: Up to £40,000Eligible for SC & DV Security ClearanceThe Company:Founded 10 years ago, this SME partner with clients in the Defence Industry to deliver secure IT solutions.The Role:They are seeking a Field Engineer to join a team in a newly created role. This position offers opportunities for growth, training, and progression.Key Responsibilities:Conduct site surveys and pre-installation discoveries prior to the installation of new or upgraded managed services.Ensure work is carried out in accordance with internal and MOD policies.Configure, test and install managed ICT services.Assist in the relationship with internal customer service teams Join the on-call rota to support P1 incidents out of hoursTake ownership of assigned escalated incidents, problems and change requests Consult with the Service desk and infrastructure team to address in-depth issues.Experience Required:Experience of managed service environments, with an awareness of ITIL best practice.Experience of build, test, and implementation of systems, along with 3PrdP line operational supportWindows 10 /11Office 365 suite, including VisioSoftware/Hardware Infrastructure PatchingEnd User Hardware Networking FundamentalsA good understanding of current government security classifications.Eligible for SC and DV Security Clearance.Benefits:4pm Finish on a FridayFree ParkingDiscretionary Bonus SchemeCorporate Gym MembershipWellbeing Days