Field Manager - Smart Metering

Due to continued growth Orion are currently recruiting for a Field Manager to join our successful�Smart Metering team.

Field Manager - Job Role Summary

Safety & Compliance

• Audit field activities to ensure Health & Safety practices are upheld consistently.


• Foster a compliant Health & Safety culture, meeting all objectives and regulatory standards.


• Ensure vehicles are inspected daily for 100% compliance and address any on-site incidents.

Team Management & Development

• Lead and support direct reports in recruitment, training, appraisals, attendance, and disciplinary matters.


• Regularly conduct performance reviews and probation assessments.


• Motivate team members, ensuring they understand commercial goals.

Quality & Service Delivery

• Ensure all installations meet industry regulations and maintain high service quality.


• Investigate customer complaints, vehicle or on-site incidents, and conduct regular quality checks.


• Complete monthly van inspections and biweekly team briefings.

Field Supervision

• Spend at least 4 days a week in the field with the team, checking compliance and conducting van checks.


• Support engineers by carrying spare assets and consumables for site needs.


• Maintain stock levels and ensure the team is fully equipped.

Operational Support

• Update daily development boards, complete Return to Work forms, and track attendance.


• Perform WIP audits bi-monthly and monitor ongoing sickness records.


• Oversee new engineer inductions and offboard any leavers.

KPI & Compliance Monitoring

• Ensure team KPIs are met, maintaining a 65% completion rate (50% for SE London).


• Guarantee 100% compliance on IAuditor, track daily start times, and monitor timekeeping.


• Analyze data to improve decision-making and drive team performance.