Field Service Engineer (Electronics)

We are seeking a Field Service Engineer to work for a US manufacturer of optical fibre testing solutions.

This is a home and field based role covering work across the UK.

The primary function of this position is to provide technical support related to hardware, software, and applications for all products to Customers, Service Representatives, and other Field Support Personnel. This position utilizes product knowledge and technical experience to prepare service quotations, resolve problems, and answer questions for a wide variety of people inside and outside the company as well as travel to customer facilities to provide on-site support.

Skills and experience required:

1. Minimum 3 years experience as an electronic product technician and/or service with technical responsibilities.

2. Excellent analytical and problem-solving skills.

3. Knowledge of Windows Operating Systems

4. Excellent written and oral (phone and in-person) communication skills.

5. Ability to work with minimal supervision.

6. Availability to travel up to 70% of the time as required in support of customers.

7. Experience and knowledge of fibre optic concepts is preferred.

Key words: electronics engineer electronic engineer electronic technician electronics technician service engineer service technician product support engineer product support technician fibre optic engineer fibre optic technician