Field Service Engineer

Field Service Engineer, Electronics, �Yorkshire to �28,000 neg + car

This is a fantastic opportunity for a Field Service Engineer to join one of the world leading leisure brand. Due to growth they are looking for a field service Engineer based within the Yorkshire region and working as part of the Yorkshire team, this role focuses on the provision of a high-quality maintenance and technical support to end customers in this area.� In addition to providing service support to UK sites, there is the possibility of travel to mainland Europe and ROW.

Responsibilities and Duties

• Provide exceptional service to customers within a designated region


• Installation of third-party systems and products


• Carry out hardware and software modifications/upgrades on existing sited equipment


• Regular PPM maintenance of existing products


• Root cause analysis and removal of issues


• Reactive call-out response on customer sites within a designated region on a rota basis.� This is will include unsociable hours working and typically covering from 12-12 Mon-Sun (hours subject to change)


• Management and control of spare parts allocated to you and in your region


• Communication and escalation of any service issues in line with the relevant processes


• Flexibility to travel to cover for other regions during periods of high workload


• Working as part of a team or individually responding to on site customer support requests


• Weekend and evening call out cover on a rota system with other regional engineers


• To undertake any other duties required by management to meet the needs of the business

• Ensure call cover is maintained in region during periods of holidays and sickness


• Keep accurate boot stocks and consume parts as per the process


• Ensure documentation is recorded accurately

Required Skills and Abilities

• Ideally 5 years related technical maintenance / service support experience


• Sound electrical / electronic background with recognised engineering qualifications an advantage


• Experience of Networks and server installation and maintenance an advantage


• PC literate with ability to create, modify and maintain MS office documents (excel, Word, PowerPoint)


• Ability to work away if required with flexible approach to working hours and location


• Full UK driving license