Field Service Engineer

Bucci Industries, founded in 1945, is a worldwide group and leader in the industrial automation and robotics and new advanced composite materials sectors. We operate in the field of automation and industrial robotics under the brand names IEMCA, Giuliani, Sinteco, Vire, ZETA, held by Bucci Automations S.p.A. and in the new advanced composite materials sector with Bucci Composites S.p.A. For Bucci Industries UK Limited based in Cheltenham we're hiring a Field Service Engineer in West Midlands area.ABOUT THE ROLE:As a Field Service Engineer, you'll be responsible for installing new machines, repairing existing machines, and parallelly using the CRM for the process and reporting. Your responsibilities will also include installing and configuring manufacturing machinery and equipment in customer facilities, performing scheduled maintenance tasks to prevent breakdowns and ensure equipment operates at peak efficiency, diagnosing and repairing machinery breakdowns. You will be in charge of conducting regular inspections to identify wear and tear, potential issues, and safety concerns. You will play a crucial role in providing training to machine operators and maintenance personnel, in reporting progress, addressing concerns, and ensuring great customer satisfaction. WHO WE ARE LOOKING FOR: To be successful you have excellent problem-solving and organizational skillsAbility to work independentlyExcellent communication and team-work skillsExcellent familiarity with the use of Office package, PC/device and apps in general Great attention to customersTechnical skills (electrical and mechanical)
WHAT WE OFFER:A dynamic and motivating working environmentPersonal growth and development opportunitiesConstant technical training