Field Service Engineer

Market 36 Recruitment are currently recruiting for a Field Service Engineer based out of Southampton, covering the Hampshire area on a permanent basis.

Main purpose of the role will be to provide onsite customer support to a range of machinery within the region, with a primary focus on keeping the machinery in peak operating condition through scheduled maintenance, repairs, and inspections.

Roles & Responsibilities:

• Investigate, diagnose and resolve customer reports of technical problems with equipment.


• Service a wide variety of machines both on and off site.


• Ability to work independently to troubleshoot and solve problems.


• Complete job cards to a high standard promptly and within a given timeframe.


• Complete paperwork and timesheets in a timely manner.


• Request parts efficiently and effectively.


• Good customer service skills.


• Develop and maintain good working relationships with internal and external customers.


• Supervise Apprentices, when required, to ensure that a high quality of work and safe working procedures are maintained.


• Ensure compliance with relevant procedures when repairing and inspecting equipment.


• Present a professional image at all times.


• Take responsibility for health and safety of self, colleagues, and customers in line with the Company health and Safety Policy.


• All Engineers must ensure that their own tools are safe and legal to use.

Experience, Knowledge & Qualifications:

• Solid Mechanical aptitude.


• Ability to service a wide range of heavy tracked plant JCB machines.


• Investigate & diagnose technical problems, which involve climbing on top & underneath the heavy plant machinery.


• Lone working.


• Excellent verbal, written and critical thinking skills.

Working hours are 40 hours a week and has overtime available paid at x 1.5.

In return our client offers a competitive salary of up to �37,400

Market 36 Recruitment Ltd cover a variety of sectors including Commercial, Industrial, Engineering, and HR & Finance. We take pride on building strong working relationships with local employers and candidates.

Job Types: Full-time, Permanent

Pay: �34,000.00-�37,000.00 per year

Work Location: In person