Field Service Engineer

 Field Service Engineer

 Service Engineer required for an international company that specialises in engraving, marking and cutting machinery and consumables.

Field Service Engineer Duties and Responsibilities

• Technical support for customers on-site and on the phone.


• Installation, commissioning, and operator training for new machines on site.


• Service and repair machines on-site or at the main office.


• On-site troubleshooting, fault diagnosis and repair.


• Generate the sale of services by promoting extended warranties, rental of equipment, reconditioning of machines, maintenance contracts, trainings, etc.

Field Service Engineer Education/Experience required

• Higher academic level in Mechanical or Electronic Engineering is preferable


• 5 years of experience in technical assistance, customization, and/or customer relations


• Knowledge of computer tools (Office Suite, CRM, ERP, CAD software)


• Knowledge of mechanics and automation


• Capacity to work under pressure


• Travelling (5 days a week)


• Customer relationship

INDH