Field Service Engineer

Field Service Engineer required for a reputable, long established engineering company based in Ipswich.  The successful candidate will provide a high level of service support, analysing and servicing equipment as necessary, carrying out inspections, maintenance and acting as a key part of the Commercial department.

Key responsibilities:

• Ensure the completion of service outwork to customer and company satisfaction


• Completing all required paperwork including WO, scrap reports, time sheets, holiday requests, expenses, sickness forms, etc. Service Engineer’s paperwork to also include service sheets and RAMS


• Carry out the fitting and assembly of machinery


• Carry out bearing inspection, removal and fitting


• Inspection of subcontract parts


• Work on improving the performance and application of machinery


• Thoroughly test new and refurbished machinery, rectifying any faults and conducting necessary repairs


• Create detailed reports of work done and plan out any necessary servicing work


• Identifying spare part sales to both customer & Commercial sales team


• Carry out weekly van checks


• Global & National travel expected


• Be committed to the learning and understanding the function and operations of all machinery manufactured by the Company with the objective of becoming a technical expert.

Applicants must:

• An Apprenticeship or other relevant engineering qualification


• Full Clean UK Driving Licence


• 5 years previous experience in a similar role (if qualified)


• 10 years previous experience in a similar role (if unqualified)


• Experience in grinding and welding and other mechanical techniques


• Experience in the use of hand tools


• Experience of Hydraulic, Pneumatic & Electrical systems


• Working knowledge of lifting & handling techniques for heavy equipment.

Hours of work Monday to Friday 8am – 4pm. Salary c£35K (+ £10-15k travel expenses) This is an excellent opportunity to join a thriving long-established business which offers 25 days holiday plus BH.