Financial Operations Manager

Financial Operations Manager

Newcastle, Gateshead

£45,000 - £50,000

Office Based,

My Client is a dynamic and growing Lender dedicated to providing exceptional support to our clients and funders. We are seeking a motivated and detail-oriented Financial Operations Manager.

Financial Management:

• Manage funder liquidity by maintaining accurate records of funding lines to facilitate the placement of loans nearing completion.


• Oversee ‘Track 1’ Management, including:


• Processing payments biannually, amending standing orders as necessary, and drafting contracts via DocuSign.


• Generating and distributing personal statements for each funder, setting up payments, and managing funds that require return.


• Ensure timely transfer of interest payments to the correct accounts and log all incoming interest.


• Prepare monthly reports, including the Balance Sheet, ‘Track 1’, and profit sheet, for submission to the accountant.


• Conduct bank reconciliations and provide weekly statement balance updates to the Managing Director every Friday.


• Provide weekly cash flow reports to the Managing Director to ensure sufficient liquidity for upcoming payments.


• Ensure accurate recording, filing, and reporting of all financial transactions.

Documentation & Compliance:

• Collaborate with the Underwriter and Managing Director to prepare relevant documentation for funders for loan completion.


• Maintain and update records for lenders/funders and assist with possession and default claims as required.


• Address enquiries from assignees and funders promptly.

Payments & Bookkeeping:

• Process monthly payments for invoices, employee wages, and expenses, ensuring timely receipt of payslips.


• Manage company credit card bills and log invoices into QuickBooks.


• Maintain all investor spreadsheets, including Institutional, Track 1, and ‘Track 2’.


• Reallocate funds when loans are redeemed, updating spreadsheets accordingly.


• Ensure all lender spreadsheets via the HUB and OneDrive are accurate and up to date.


• Communicate with ‘Track 2’ investors regarding updates on their investments at the end of each month.


• Manage key funder emails, requesting updates on loans and extensions.


• Coordinate Institutional funder audits and visits.

Administrative Support:

• Assist colleagues with queries, booking hotels, and arranging office meetings.


• Manage the office phone line, addressing multiple daily calls with various inquiries.


• Facilitate the onboarding of new employees, including creating folders, accounts, and logins.


• Ensure the office is adequately stocked with supplies.


• Manage post office visits and handle incoming business correspondence.


• Draft necessary documentation and support the wider team with ad-hoc requests.

What We Offer:

Competitive salary.

Opportunities for professional development and career advancement.

A supportive and dynamic work environment.

Proven experience in financial operations, bookkeeping, or a related field.

Proficiency in accounting software, particularly QuickBooks.

Strong attention to detail and organisational skills.

Excellent communication abilities, both written and verbal.

Ability to work collaboratively in a fast-paced environment.