Food & Beverage Manager

MS554 - Food & Beverage Manager
Salary: £30,000 - £40,000 per annum DOE 
Location: Weston-super-Mare
Overview: First Military Recruitment are currently seeking a Food & Beverage Manager on behalf of one of our clients. To take complete control and accountability for the day-to-day food and beverage operations within the business, ensuring that all staff are meeting set criteria.
Our client encourages applications from ex-military personnel however all candidates will be given due consideration.
Duties and Responsibilities:

• To ensure all daily and weekly operational meetings within the business are happening.
• To ensure the business, delivers the minimum brand standards in food and beverages.
• Ensure all standard checklists are used as prescribed.
• To empower team to be able to handle all customer feedback for positive and negative and record correctly.
• Actively consider prevention, recovery and investigation of any complaints.
• Undertaking the role as toastmaster as required.
• To carryout quality training and coaching.
• To ensure all service standards are maintained.
• Ensure that standards for cleanliness are maintained.
• Ensure that the team are correctly uniformed and understand the importance of hygiene.
• Ensure that the team are punctual, polite, courteous and helpful to customers and colleagues.
• Liaise with Line Manager, about preventative maintenance of department.
• To prepare, check and monitor departmental forecasts and rotas to ensure they are in line with set budgets and meet the service and business needs.
• Purchase/order departmental supplies, carry out stocktake and action any discrepancies.
• Control departmental costs through correct storage and distribution of supplies.
• To ensure the company health and safety, food safety and COSHH legislations are adhered to.
• Onboarding new employees and conducting performance reviews.
• Devise, agree and action training plans for the department, with Line and HR Manager
• Liaise with Heads of Departments to ensure all internal learning and development tools are being used.
• Must attend all H&S, fire and food training as directed by designated Line Manager.

Skills and Qualifications:

• Previous experience in a similar role.
• Demonstrates management and facilitation skills.
• Demonstrates a basic understanding of human resource management.
• Demonstrates a competence in training / presentation skills.
• Flexible approach to work and location.
• Attend BIIAB training.
• Carry out Duty Management as and when required.
• Flexible and adapts quickly and positively.
• Communicates clearly and openly both verbally and in writing.
• Actively seeks opportunities to learn and develop from experiences
• Able to delegate.
• Applies knowledge and experience when making calculated risks to achieve results.
• Sets and strives to achieve high personal performance standards.
• Motivates and inspires their team to perform and ensure goals are achieved. 
• To undertake any other projects as discussed and set by General Manager.