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Food & Beverage Supervisor

Posted 2 months ago

  • Cardiff, South Glamorgan
  • Any
  • External
Would you like to work for a company that gives you:
£250, up to £1000 cash incentives when referring a friend to come and join our team - T&Cs apply
Long service recognition Cash bonus and free overnight hotel stays for services from 2 years and up.
Rewards your hard work by offering you the below team benefits when you join us:
Meals provided whilst on shift
Sales incentives and initiative rewards
Discounted / Free use of leisure facilities Hotel specific
Free Car Parking Hotel specific
Stays in our hotels at discounted prices or
Even free stays in our hotels as one of our rewards & recognition incentives,
Opportunities for your personal development within the Hotel Group Brand Portfolio
Fully funded apprenticeships T&Cs apply
Annual Holidays entitlements inclusive of Bank Holidays
Opportunity to buy additional holiday entitlements
Pension enrolment
Does the below sound like you?
Passionate and willingness to learn
Positive attitude and someone who makes our guests smile
Genuinely friendly and caring
Enjoys working as part of a team
Ambitious and hard working
Good organisational / time management skills.
Resilient, creativity, able multitask and can work under pressure
Good command of English language to enable communication with the team
Good communication and excellent grooming standards
Ability to work morning, afternoon/evening, and weekends
Deliver exceptional customer experiences all the time
Is the Food & Beverage Supervisor role for you for you, do you have you the skill set and experience to take on this role? Then whats stopping you?
Klarent Hospitality are recruiting for a Food & Beverage Supervisor
We offer our employees excellent opportunities to grow and develop within the Klarent Hospitality Group Brand Portfolio, we pride ourselves on ensuring that our staff are rewarded and recognised for their hard work, commitments, and long service.
Klarent Hospitality operates branded hotels in key locations across the UK and Ireland. We will nurture talent and smart investment to drive superior performance and growth.
The Role :
Food & Beverage Supervisor motives the team and to leads by example
Assist the Management team the Food & Beverage Manager in the smooth operation of the department.
Support and delivers training to team members, actively develops the skills and knowledge of their team
Have a visible presence within the outlet to ensure that all customer requests and queries are responded to promptly and effectively and points learned from complaints are used to enhance future customer service
Deal with guest complaints and reacts in a friendly and efficient manner, always ensuring guest satisfaction
Working and co-operating with colleagues to always enhance the guest experience
Continually developing new knowledge and skills to ensure best practice service delivery
A thorough knowledge and consistent delivery of the company standard operating procedures in the department and a general knowledge of all standards within the Hotel.
Food & Beverage Supervisor will have strong knowledge of Hotels products: - Food & Beverage and auditing procedures
Ensure the department is always prepared for business and forthcoming days service
Communicating and cooperating with all colleagues in all departments
Always Ensuring there is a high standard of personal hygiene and personal presentation throughout the team
Ensure all Health & Safety /Food safety compliance are adhered to. Reports any hazard, accident, loss, or damage to management

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