Founding AI Research Engineer

🤖 About usWe are Gradient Labs — a new AI company based in London, UK.Gradient Labs was founded in June 2023 by Dimitri Masin, Danai Antoniou, and Neal Lathia; we are technical founders who met at Monzo Bank — where, over the last 4-7 years, we built all things data and ML across different parts of the company.Having recently secured seed funding from a range of fantastic investors and angels, we are now focused on developing our first product in collaboration with several high-profile enterprise design partners—companies whose services you likely use daily.We are a small, but growing team, who come from companies like Monzo, Hashicorp, Google, Revolut, and Geckoboard.💬 We’re building AI systems that can act like humansGradient Labs is on a mission to redefine customer support for the next decade.We are building a suite of LLM-based autonomous agents that can safely automate customer support queries in complex and higher-risk environments, and give companies visibility & control over the outcomes the agent achieves.🔭 As a Founding AI Engineer, you will…As an AI Engineer at Gradient Labs, you would spend your time doing:Research & prototyping: you’d keep abreast of the latest NLP and generative AI research and developments in both open-source and proprietary LLMs. You will prototype and experiment with the newest research findings to identify opportunities to enhance our platform with the latest state-of-the-art.Optimisation: you would develop, evaluate, and optimise the prompts and models that underlie our agents’ skills and chains. This includes contributing to defining and building the evaluation methodologies we’ll need — from preparing & curating datasets through to shipping successful approaches into our platform.Data analysis: you would analyse datasets of customer queries, support tickets, and related information to gain insights into patterns and discover areas that our agents could further automate.🌟 We’re looking for people who are..Excited to push the boundaries of what’s possible for autonomous agents that imitate human behaviourMotivated to operate in a fast-pace environment, rather than longer research cyclesCan quickly summarise, replicate, and test ideas from research papersDriven more by making an impact on the products they’re helping to build than academic research outcomesCan persevere: many ideas you will experiment with will be ambiguous and might fail, a successful person in this role will find the strength to keep tryingComfortable building with LLMs and have experience shipping LLM products to production❓QuestionsWhat is the salary?The final compensation will depend on the relevant skills and experience of the candidate but generally we pay within top 5% of comparable roles at seed stage startups.Where is the office?We are remote friendly with most of us located around London. We meet once a week close to Liverpool Street Station. This position can be based outside of the UK, as long as you can work within the same timezone.